Ratings based on 18 Verified Reviews

3.9 out of 5
4.0 Room cleanliness
3.9 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Feb 2024
The over the water cabin was everything I expected and more; the flowers and balloons arrangements were awesome; property is perfect for a couple's escapade . The only downside is the water situation (which I understand is outside the control of the hotel)
4 out of 5
by A verified traveler

Posted 16 Jan 2024 on Hotels
Comment from Hotel Management
21 Jan 2024 by MPV, Hotel Management
Muchas gracias por calificarnos
5 out of 5
by A verified traveler

Posted 23 Dec 2023
The property is beautiful but needs more restaurants and needs a convenient store to buy necessities.
Comment from Hotel Management
21 Jan 2024 by MPV, Hotel Management
Thanks, :)
5 out of 5
by A verified traveler from Homestead

Posted 4 Dec 2023 on Travelocity
Beautiful place all around. Departments are in the ocean Bora Bora style. The food was excellent! the services too. Heidi served us dinner with a permanent smile We will come back to this paradise!
Comment from Hotel Management
21 Jan 2024 by MPV, Hotel Management
:)
3 out of 5
by A verified traveler

Posted 17 Nov 2023
Pretty pool, but can only be used for meditation because it is so secluded that you will be far away of everything. Taxi (yellow) drivers charge an excessive tariff to bring you from arranquilla and no regulation from transportation authority. Electricity is disconnected by government every day. No way to have any kind of diversion or fun at all.
5 out of 5
by A verified traveler

Anniversary

Posted 15 Oct 2023 on Hotels
Relax and peaceful. Very good costumer service.
5 out of 5
by A verified traveler

Posted 11 Oct 2022
Good, recommended 10/10
1 out of 5
by A verified traveler

Posted 20 Apr 2021
DO NOT STAY!!!! So rude, zero customer service
5 out of 5
by A verified traveler

Posted 19 Apr 2021
Horrible experience, waited at security in a taxi for 30 minutes before allowing entry, never had any service or employee
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2024 on Hotels