Ratings based on 18 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Feb 2024
The over the water cabin was everything I expected and more; the flowers and balloons arrangements were awesome; property is perfect for a couple's escapade . The only downside is the water situation (which I understand is outside the control of the hotel)
by A verified traveler
Posted 16 Jan 2024 on Hotels
Comment from Hotel Management
21 Jan 2024 by MPV, Hotel Management
Muchas gracias por calificarnos
by A verified traveler
Posted 23 Dec 2023
The property is beautiful but needs more restaurants and needs a convenient store to buy necessities.
Comment from Hotel Management
21 Jan 2024 by MPV, Hotel Management
Thanks, :)
by A verified traveler from Homestead
Posted 4 Dec 2023 on Travelocity
Beautiful place all around. Departments are in the ocean Bora Bora style. The food was excellent! the services too. Heidi served us dinner with a permanent smile
We will come back to this paradise!
Comment from Hotel Management
21 Jan 2024 by MPV, Hotel Management
:)
by A verified traveler
Posted 17 Nov 2023
Pretty pool, but can only be used for meditation because it is so secluded that you will be far away of everything.
Taxi (yellow) drivers charge an excessive tariff to bring you from arranquilla and no regulation from transportation authority. Electricity is disconnected by government every day.
No way to have any kind of diversion or fun at all.
by A verified traveler
Anniversary
Posted 15 Oct 2023 on HotelsRelax and peaceful. Very good costumer service.
by A verified traveler
Posted 11 Oct 2022
Good, recommended 10/10
by A verified traveler
Posted 20 Apr 2021
DO NOT STAY!!!! So rude, zero customer service
by A verified traveler
Posted 19 Apr 2021
Horrible experience, waited at security in a taxi for 30 minutes before allowing entry, never had any service or employee
by A verified traveler
Posted 12 Feb 2024 on Hotels