Ratings based on 206 Verified Reviews

4.4 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Easy to find
5 out of 5
by A verified traveler from Bloomington

This traveler left a rating score only Posted 20 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2024
2 out of 5
by A verified traveler

Disappointed stay

Posted 18 Mar 2024 on Hotels
Room was clean but smelt musty. The room had a window behind the bed and that combined with the dark cream walls made the room feel soulless. All in all for the price of the room it was ok but the meal in the attached restaurant wasn’t. I had a tikka chicken burger with chips however the chicken was at best warm and the chips were not all hot. On the basis that I had a long flight booked for the next day I ended up eating some of the chips and some of the bun.
5 out of 5
by A verified traveler from St Augustine

Posted 14 Mar 2024
Excellent Hotel and very clean rooms.
5 out of 5
by A verified traveler

Posted 11 Mar 2024 on Wotif
The facility was clean and i had a relaxing experience. Our room was serviced on a daily basis. The shops and food outlet were in walking distance. The hotel's restaurant makes one of the best burgers I have ever had. Will definitely stay there next time. The only reason why i marked the staff down was because i did not like how a young Pakeha receptionist called us as we were walking to our car if we paid our room when that should of been handed over by her previous colleague. She was also the same person that opened our door when we were sleeping on our first day for no good reason at all. It made me wonder whether she does this to all the other customers as well and not just us. Our experience was quite positive and enjoyable despite that poor treatment.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Feb 2024 on Wotif
5 out of 5
by A verified traveler

Posted 13 Feb 2024 on Wotif
Beautiful place - great service and maintenance of the property. Felt like we were staying at some classy high end hotel.
Comment from Hotel Management
15 Feb 2024 by Loreill, Hotel Management
Good Day!Thank you so much for leaving such lovely review, we are pleased that you enjoyed your stay with us.
4 out of 5
by A verified traveler

Posted 11 Feb 2024 on Hotels
The only complaint was that the restaurant did not answer the room service line, hence I cud not order any food, left a message but no callback