Ratings based on 157 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Joyo
Posted 27 Nov 2023
お部屋はシングルベッドが並んでいて、一人旅やシニア世代におすすめです。中央暖房のおかげで、お部屋はとても暖かく過ごせました。窓を開けると、自然のせせらぎの音が聞こえてきます。
朝食は、和食の定番メニューが充実していました。
温泉は、源泉かけ流しの天然温泉で、とても気持ちよかったです。温泉の熱さに驚きましたが、とてもリラックスできました。
また、自然を満喫するために、ホテルに長めに滞在することをおすすめします。
by A verified traveler
Nice spring water for the skin
Posted 24 Aug 2021 on HotelsThe place is nice and clean but some part of it is already old the outside spa its nice mix bath with man and woman can rent a big towel to cover the body 100 yen or you can buy like a dress type that most comfortable for 560 yen there is an inclusive only for woman bath part the water is very nice for the skin they are not allowed if you had a tattoo i had a tattoo as long as you coveri it no problem the food is fine not that bad
by A verified traveler
Posted 19 Apr 2021
Hot springs were absolutely amazing! great experience!
Comment from Hotel Management
2 May 2021 by Manza Princehotel, Hotel Management
Thank you for using it.
We looking forward to seeing you coming again!
by A verified traveler from Philippines
Posted 17 Aug 2020
The shuttle service from Karuizawa Station is very convenient, you just need to make a call day before for seat reservation. Though, me and the receptionist had a hard time understanding each other over the phone (since I don't know how to speak japanese) haha the reservation was made. I think you just need to say your name, "shuttle reservation", time and "tomorrow" hahahaha. The hotel is kinda old, but I do not mind since the views from you room and the outdoor onsen are breath taking. You can also request what view from your room you'll be wanting to have. This Hotel is also very near to Prince Hotel where the Ski Resort is. I wasn't able to eat at their restaurant since it is kinda expensive (for me haha) but there is a store where you can buy snacks like cup noodles, bread etc. Also, in your room there is a towel and robe that you could use for the onsen. The outdoor onsen is common and you can use this towel to cover your privates.
by A verified traveler
Straight forward review
Posted 25 Feb 2020 on HotelsThere was no shower in the room and wifi was only in the lobby. The TV had no English channels. The rooms were outdated. If you have a tattoo your not allowed to use the onsen. Other than that it’s a place to crash for ski.The staff are friendly and helpful.
Comment from Hotel Management
20 Mar 2020 by Manza Kogen Hotel, Hotel Management
Thank you for coming to our hotel the other day.
We will do our best to be a hotel that will please all guests.
We look forward to your next visit
by A verified traveler
Posted 22 Jul 2019 on Hotels
by A verified traveler
Posted 23 Mar 2019
by A verified traveler
Posted 22 Feb 2019
Staff not much speak ENG but try to service.
also with other thing about room docoment that no Eng.I just know that outdoor onsen are for both Male and female and you need to bring special towel to use out there and no user manual in ENG.
Food are not good in dinner and breakfast buffet
Too much carb, not a good quality of meat.
Comment from Hotel Management
26 Feb 2019 by 万座高原ホテル, Hotel Management
We appreciate for your stay at MANZA KOGEN HOTEL.
Thank you for sharing your comments with us.
We apologize if we did not meet your expectations.
We will consider it as future consideration.
Looking forward to seeing you again in MANZA KOGEN HOTEL.
by A verified traveler
Posted 31 Jan 2019 on Hotels
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