Ratings based on 297 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Staff are not friendly, the rooms too small ...No tea, coffee toothbrush provided in rooms.
I had to begging them for the 3th keys card for my group of 3 people.
Comment from Hotel Management
18 Jun 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear GuestThank you for choosing our hotel.We will thoroughly instruct our staff.In addition, we have placed amenities such as toothbrushes, including coffee and tea, in front of the front desk for guests to take to their rooms at their leisure. We apologize for the lack of explanation on this point.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
18 Jun 2024 by KOKOHOTELTsukijiGinza, Hotel Management
Dear Guest.Thank you for choosing our hotel.We appreciate your high evaluation.We look forward to welcoming you again.KOKOHOTELTsukijiGinza
by A verified traveler
Posted 16 Jun 2024
It’s very convenient and walkable distance to shopping and restaurant.
Comment from Hotel Management
18 Jun 2024 by KOKO HOTEL Tsukiji Ginza, Hotel Management
Dear guestThank you for using our hotel.The excellent location is one of the things we are proud of.We look forward to seeing you again.KOKO HOTEL Tsukiji Ginza
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
12 Jun 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear GuestThank you for choosing our hotel.Your high evaluation encourages our staff.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear GuestThank you for choosing our hotel.Your high evaluation encourages our staff.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler from Sendai
Posted 4 Jun 2024
This hotel is a great and affordable option compared to the hotel within Ginza. We chose it because we wanted to have dinner in Tsukiji, within walking distance from Ginza and Shimbashi.
The staff was helpful, and the room was comfortable, not suitable for huge luggage, but it was not a problem for us (we traveled light).
Some people might not like the surrounding area since it's next to the fish market, but it's only dark, nothing to be concerned about.
Comment from Hotel Management
5 Jun 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear Guest.Thank you for choosing our hotel.Your high evaluation encourages our staff.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 1 Jun 2024
Hotel staff was helpful and hotel itself was clean and nice.
Comment from Hotel Management
2 Jun 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear guestThank you for using our hotel.Your positive feedback is a great encouragement to our staff.We look forward to seeing you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 28 May 2024
The room was nice and organized. The staff was nice and accommodating.
Comment from Hotel Management
29 May 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear guestThank you for using our hotel.Your high rating is an encouragement to our staff.We look forward to seeing you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 27 May 2024
Marketed as 4 star but more like 3 star hotel
Comment from Hotel Management
27 May 2024 by Reception Team, Hotel Management
Thank you very much for staying at our hotel and for your review.We are really sorry about your rating.We will try our best to improve our service.If you have another change, we hope that we could welcome back here at KOKO HOTEL Tsukiji Ginza.
by A verified traveler
Posted 23 May 2024
Affordable place in thw best location. Tsukiji market and aginza are very close to this hotel.
Comment from Hotel Management
25 May 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Thank you very much for staying at KOKOHOTEL Tsukiji Ginza.We sincerely look forward to seeing you again.KOKO HOTEL Tsukiji Ginza
