Ratings based on 278 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Great hotel
Clean and nice overall
Comment from Hotel Management
20 May 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear GuestThank you for choosing our hotel.We appreciate your high evaluation.It is an encouragement to our staff.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
20 May 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear GuestThank you for choosing our hotel.We appreciate your high evaluation.It is an encouragement to our staff.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler from Panama
Posted 15 May 2024
We were 3 people and the room was ok, little small just for the 3 beds.
Buy everything was really convenient and ok, I recommend it no doubt.
Comment from Hotel Management
15 May 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear GuestThank you for choosing our hotel.We appreciate your high evaluation.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 14 May 2024
Very clean hotel good service
Comment from Hotel Management
15 May 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear GuestThank you for choosing our hotel.Sorry for the delay in replying to you.We appreciate your high evaluation.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 13 May 2024
The staff were very friendly. The breakfast spread had much options and were delicious. The only downside was the room was small. However, the hotel was very close to Tsujiki Outer Market, which is a positive.
Comment from Hotel Management
13 May 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear GuestThank you very much for using our hotel.Thank you for your high evaluation.Your comments to the staff are encouraging.The location is one of the hotel's strengths.We apologize for not being satisfied with your room.I look forward to meeting again.KOKOHOTEL Tsukiji Ginza
by A verified traveler from Vancouver
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear guestThank you for using our hotel.Thank you for your high evaluation.We look forward to seeing you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 11 May 2024
stayed for 3 nights! very close to tsukiji Market about 2-3 mins walk we would go every morning! Close to Ginza and other train stations! Would come back and stay again.
Comment from Hotel Management
12 May 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear guestThank you for using our hotel this time.Thank you for your high evaluation.The location of our hotel is one of our prides.looking forward to seeing you coming again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 11 May 2024
Right across from Tsukiji market. Conveniently located. Friendly staff.
Comment from Hotel Management
12 May 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear guestThank you for using our hotel this time.Thank you for your high evaluation. This will encourage the staff.The location of our hotel is one of our prides.looking forward to seeing you coming again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 7 May 2024
The only thing that I like is location of the property. Poor customer service - they don't like foreignere staff doesn't smile at all. Not welcoming no greetings unlike normal Japanese people. If I did my good research I will never got into this property.
I hope with this review no body shows up to the property
Extremely disappointed with no basic facilities like drinking water not provided. We have to go through device desk for everything
Comment from Hotel Management
7 May 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear GuestThank you very much for choosing our hotel.We will take your comments seriously and make every effort to improve.We will improve many of the points you were not satisfied with.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 6 May 2024
Great location and beautiful, clean rooms.
Comment from Hotel Management
7 May 2024 by KOKOHotel Tsukiji Ginza, Hotel Management
Dear GuestsThank you very much for choosing our hotel.Your high evaluation is an encouragement to our employees.The excellent location of our hotel is one of our proudest points.We will make further efforts.We sincerely look forward to welcoming you again.KOKOHotel Tsukiji Ginza
