Ratings based on 984 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Great place to stay
by A verified traveler from Singapore
Posted 19 May 2024
Customer service was amazing, I was given an early checkin and the staff are really helpful.
by A verified traveler
Posted 14 May 2024
我個人很喜歡呢間酒店雖然有啲遠，但有Shuttle Bus員工好有禮貌，下次有機會我會再book多謝你們的服務地方都乾淨
by A verified traveler
Posted 13 May 2024
I love the Lido beach
by A verified traveler
Posted 10 May 2024
They know that they are far from stations, so they provide shuttle service every 10-15 minutes. It is really convenient given that it is available all the time.
The staff and management are kind, too. Our flight to Hong Kong was cancelled at first (our first night stay at the hotel) and they were able to make necessary changes to accommodate our new travel dates. We just presented proof of flight cancellation and they accepted it.
by A verified traveler
Posted 8 May 2024
Nice hotel. Staff nice and friendly. Hotel is quite old, but cleanliness is acceptable. The play rooms for kids are amazing. However, the arcade machine is not working properly. There's only a beach can go around the hotel. No shop or other place can go. And hotel restaurant not open for dinner. But there's free shuttle bus can go to Tsuen Wan MTR station, so not a issue for dinner or shopping. I recommend the hotel and want to stay again.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 4 May 2024
Poor quality of breakfasts and expensive. Can’t get refund after hotel and breakfast are paid, even you have to check out early
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 28 Apr 2024
