Ratings based on 285 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Knox
Posted 5 Apr 2024
HOT SPRING SOAK, NEED I SAY MORE.
by A verified traveler
Posted 15 Feb 2024
Overall, our experience was very good. The room was nice and well decorated. The hot sprigs soak was terrific. However, the Valentines Day dinner was a disaster. 40 minutes post reservation time and still no appetizer. We left and had pizza out.
Comment from Hotel Management
17 Feb 2024 by Eva Mendoza, Hotel Management
Dear Frederick, I appreciate your time to provide feedback regarding your stay with us. I am glad to hear that you enjoyed your room accommodations. The Valentine Dinner is not indicative of the service we provide. We pride ourselves in doing everything with excellence. I am sorry that this did not happen during the dinner. It is my commitment to you and other guest to take this opportunity to improve and ensure we continue to provide excellent service in all we do.If you decide to return to Truth or Consequences in the future, please reach out to us and allow me the opportunity to make your next stay amazing. Kindest regards, Eva MendozaGeneral Manager
by A verified traveler
Lovely oasis in T or C!
Posted 23 Jan 2024 on HotelsWhat a beautiful lodge! Service was welcoming and attentive. Room was nicely appointed. Continental breakfast was great. Nice options.
A couple of minor issues keeping from 5 star. Water temp hard to regulate in the shower. Only extremely hot water despite trying everything. Pillows could have had a couple of options. They were VERY flat. Maybe one fluffy, as well as a flat one to choose?
But! Overall, very nice and would stay again.
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Posted 15 Jan 2024
We had little idea at all what to expect with regard to our overnight stay. All people on staff couldn't have been friendlier or more helpful. The baths themselves were wonderful! Overall, staying at this specific property proved to be a great experience...yet not a tremendous trek from home, and still far enough that it could be thought of as a serious getaway. I'd certainly consider doing it again.
by A verified traveler
Posted 8 Jan 2024
by A verified traveler
Excellent hot springs spa.
Posted 3 Jan 2024 on HotelsWe had a great stay. The property is wonderful and the service was outstanding. The furniture needs, however, some updating, particularly the chairs.
by A verified traveler
Posted 3 Jan 2024 on Hotels
by A verified traveler
Posted 31 Dec 2023
by A verified traveler
Posted 30 Dec 2023
Property was very nostalgic and very clean. Staff was very friendly and helpful and I will definitely be back!
PS - Private soak was amazing and very relaxing!
OF
