Ratings based on 666 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
I love motel 6. They are pet friendly senior friendly. I've used a number of motel 6 across America. The only motel I'll use. Price friendly!!
by A verified traveler
Posted 19 Jun 2024
Desk staff was nice and easy to deal with. Toilet in room was clogged immediately and want resolved. Reserved for two queens, pretty sure they were not queen size beds. No smoking room but whole hotel smells like weed and vape.
by A verified traveler
Posted 16 Jun 2024
Staff were very friendly and helpful
by A verified traveler
Posted 16 Jun 2024
Pictures are not updated online, very outdated. Property is not kept up so it is dirty and run down. Sheets had a yellow stain and bedspread had cigarette burns. Room stinks like old mildew and cigarette smoke. Floors were dirty. No shampoo or conditioner, only had one bar soap and 2 towels. Customer service was really bad. Definitely won't be staying here again.
by A verified traveler
Posted 15 Jun 2024
Air conditioner did not work. Sink and toilet was clogged. Front desk agent was nowhere to be found after check in. There was a note left at front desk counter telling people to go to room 221 for any assistance. People strung out on drugs everywhere inside and outside the properly. Will never stay here again. Completely disgusting and disappointing. I cant believe this place is even able to be branded as a motel 6. geeze!!!
by A verified traveler
Posted 12 Jun 2024
Great
by A verified traveler
Posted 27 May 2024
This is the worst Motel 6 we have ever stayed in! It was dirty and dingy. The carpeting is filthy.
There was no hot water, which we were not informed of upon check-in.
The room was spartan at best. We had no microwave or mini-refrigerator; our friend, who was in a less expensive room, had these appliances.
There were dogs barking.
We would very much like a refund of our money!
Comment from Hotel Management
13 Jun 2024 by Brand Experience Team, Hotel Management
Hi Deborah,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6
by A verified traveler
Posted 25 May 2024
Great customer service!
Comment from Hotel Management
13 Jun 2024 by Brand Experience Team, Hotel Management
Hi Traveler,Thank you for the excellent rating!! Maz K.#Team6
by A verified traveler
Posted 23 May 2024
First they called us 3 hours after check to let us know that the water heater went out and that wed get a discount when we got to the motel , when we did the guy said he could not refund me any of the amount paid and he COULD NOT give me my discount . There were ROACHES there was PEE IN THE TOILET ALREADY WHEN WE ENTERED THE ROOM we felt extremely itchy in the morning and ONTOP OF IT ALL THERE WERE MICE no water came from the sink or the shower/bathtub and we only got to flush the toilet ONCE DO NOT STAY HERE
Comment from Hotel Management
13 Jun 2024 by Brand Experience Team, Hotel Management
Hi Frida,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6
by A verified traveler
Posted 22 May 2024
No hot water and leaky sink pipes
Comment from Hotel Management
29 May 2024 by Brand Experience Team, Hotel Management
Hi David,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
