Ratings based on 59 Verified Reviews

4.3 out of 5
4.3 Room cleanliness
4.7 Service & staff
4.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
3 out of 5
by A verified traveler

We had a good time

Posted 27 Feb 2024 on Hotels
Room was nice and comfortable, but we did have a few issues with toilet not flushing. Also the stove was complicated and we didn't know how to work it. We paid extra $30 to reserve the roof top tub, and that was awesome. They also have indoor tubs that are free to use with your stay. Those seemed nice and clean. Also nice to be across the street from grocery store and short walk to the brewery.
Comment from Hotel Management
13 Apr 2024 by The Charles, Hotel Management
Glad you enjoyed your stay
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 4 Jan 2024 on Orbitz
The water is perfect! I really appreciated the individual tubs. The staff was also very helpful.
4 out of 5
by A verified traveler

Posted 28 Dec 2023
Enjoyed the hot springs tub on the roof. A fun and quirky motel
5 out of 5
by A verified traveler

Take time for an experience

Posted 13 Dec 2023 on Hotels
I didn't want the corporate motel. I wanted something old and unique in the historic part of town that didn't look like a fast food restaurant. When I arrived, the place looked a little too "unique". I was treated with kindness and friendliness and given a quick tour of the quirky details that make this hotel a special place. I'll be back. It's not for everyone, but neither is fast food. Unique places are fewer and further between now. You might need help to get the TV working at first, but when the friendly staff will help you, little things like that don't matter. The room was quite nice and larger than I expected. It was clean and comfortable. It was old and charming with clever decor. I love that. The main building dates from the 1940s and has soaking tubs with the hot spring water piped directly in. It's not what you will find in many places. Seek out the unusual.
Comment from Hotel Management
13 Dec 2023 by Desk at The Charles, Hotel Management
Thank you for sharing your experience of us, we do lean towards keeping or spaces real and unique and glad we fit the bill for your travels. We all look forward to hosting you in the future, and deeply appreciate you shining a light on the values of interesting places
5 out of 5
by A verified traveler

Posted 30 Nov 2023 on Hotels
Comment from Hotel Management
30 Nov 2023 by The Charles, Hotel Management
Thank you for taking a moment to share your experience.
5 out of 5
by A verified traveler

Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
30 Nov 2023 by The Charles, Hotel Management
Thank you so much, we are happy to host you
5 out of 5
by A verified traveler

Posted 17 Nov 2023
Great!
Comment from Hotel Management
17 Nov 2023 by The Charles, Hotel Management
Thanks Leo!