Ratings based on 711 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Breakfast was excellent !!!!
Staff went above our expectations. I had to call 911 for my husband and they were there for us , offering their help, gave us water, and a late check out !!!
Great people !!!! ThNk you
5 stars out of 5
Comment from Hotel Management
4 Jun 2024 by Patsy, Hotel Management
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your breakfast and that our staff exceeded your expectations. It means the world to us that we were able to be there for you during a challenging moment, and we're glad we could offer support and assistance when you needed it most.Your kind words truly inspire us to continue providing exceptional service to all our guests. We're grateful for the opportunity to have been a part of your experience, and we're delighted to receive a perfect rating from you.If you ever need anything further or have any questions, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we're always here to assist you in any way we can.Thanks again for choosing us, and we hope to welcome you back soon!
by A verified traveler
Posted 2 Jun 2024
It was all good
Comment from Hotel Management
3 Jun 2024 by Patsy, Hotel Management
Thank you so much for taking the time to share your feedback with us! We truly value your thoughts and opinions. We're thrilled to hear that you had a positive experience with us.We hope to have the pleasure of serving you again soon. If you ever need any further assistance, please don't hesitate to reach out to us.Looking forward to seeing you again!
by A verified traveler
Posted 2 Jun 2024
We enjoyed our stay. The room was clean and we liked the ground floor as we could have the cars close by. It was noisy in the hall outside our room during the day while staff was cleaning but it was fine otherwise. The hotel has had a facelift in all the right areas. The bed was comfortable but the frame was squeaky. The breakfast was good and had a nice dining area. Loved the fresh egg option, he could make up the eggs custom (omelette, fried, scrambled) overall I would definetely stay again. Good option for decent price.
Comment from Hotel Management
3 Jun 2024 by Patsy, Hotel Management
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay and that you found the room clean and comfortable. It's great to know that the ground floor location was convenient for you, especially with the proximity to your cars.We sincerely apologize for any disturbance caused by noise in the hallway during cleaning hours. We'll certainly address this with our staff to ensure a quieter environment for our guests in the future.We're thrilled that you appreciated the recent updates to our hotel, as well as the breakfast options. It's fantastic to hear that you enjoyed the custom egg options – we'll make sure to pass along your compliments to our kitchen team.Thank you for considering us for your future stays, and we look forward to welcoming you back soon. If you ever need any further assistance, please don't hesitate to reach out to us.
by A verified traveler
Posted 2 Jun 2024
The pool was closed, which was disappointing, but our overall stay was great.
The breakfast was lovely!
Comment from Hotel Management
3 Jun 2024 by Patsy, Hotel Management
Thank you for sharing your feedback, Vicky! We're sorry to hear that the pool was closed during your stay, and we understand how disappointing that must have been. However, we're thrilled to hear that despite this setback, you still had a great overall experience with us. Your satisfaction is important to us, and we appreciate you taking the time to let us know about your stay. We hope to have the opportunity to welcome you back again soon for an even better experience. If you need any further assistance or have any other concerns, please don't hesitate to reach out to us.
by A verified traveler
Posted 2 Jun 2024
Large facility. Lots of parking
Comment from Hotel Management
3 Jun 2024 by Patsy, Hotel Management
Thank you so much for taking the time to provide us with your feedback. Your input is invaluable to us, and we truly appreciate it. We're thrilled to hear that you had a positive experience with us.We look forward to welcoming you back soon! Should you require any further assistance or have any questions, please don't hesitate to reach out to us.Take care, and see you again soon!
by A verified traveler
Posted 2 Jun 2024
Arrived late. Staff was very attentive
Comment from Hotel Management
3 Jun 2024 by Patsy, Hotel Management
Thank you, Lisa, for taking the time to share your feedback with us. We sincerely appreciate hearing about your experience, and we're glad to hear that our staff's attentiveness made a positive impression on you. We look forward to welcoming you back again soon.
by A verified traveler
Posted 1 Jun 2024
When asking for a quite room they assigned us a room next to the firedoor on the main hallway.
Only after complaining about it. they gave us a quiet room, although the heater was very load
Comment from Hotel Management
3 Jun 2024 by Patsy, Hotel Management
Thank you for taking the time to share your feedback with us. We truly appreciate your input as it helps us to improve our services. We apologize for the inconvenience you experienced with your room assignment and the noise from the heater.Please know that we have taken note of your comments and will work diligently to ensure that such issues are addressed promptly in the future. Your comfort and satisfaction are of the utmost importance to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Thank you again for choosing to stay with us, and we look forward to serving you better in the future.
by A verified traveler
Posted 28 May 2024
The staff were very nice. The breakfast was very good. The rooms could use a refresh. They were very clean and tidy but need a new carpet . They were redoing the pool while I was there my room was overlooking the pool. It was very noisy because they did the work at night. The pressure washers were very loud. I had no view from the windows. It was the wall of the pool. I have stayed at this hotel many times in the past. I will stay again. The hotel needs an update .
Comment from Hotel Management
30 May 2024 by Patsy, Hotel Management
Dear Karen-Ruth,Thank you for sharing your feedback with us. We appreciate your compliments on our staff and breakfast. We apologize for the inconvenience caused by the room condition and the noise from the pool renovation. Your loyalty is valued, and we'll work to improve your next stay.
by A verified traveler
Posted 27 May 2024
Had to leave a day early
Comment from Hotel Management
30 May 2024 by Patsy, Hotel Management
Dear David,Thank you so much for taking the time to share your feedback with us. Your insights are incredibly valuable to us as we continuously strive to improve our services. We're thrilled to hear that you had a positive experience, and we look forward to welcoming you back again soon. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.
by A verified traveler
Posted 27 May 2024
Great meal in dining room. Wonderful stall. Enjoyed my stay!
