Ratings based on 94 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from BRISTOW
Posted 29 May 2024
Refrigerator and safe in room did not work. Even though the issues were reported staff answered items were under maintenance.
Never emptied garbage cans during a 4 day stay. Cob web in the bathroom corner never cleaned.
Shower leaked out to the tiled floor.
Pleasant staff, delicious food.
by A verified traveler
Posted 19 Apr 2023
The staff was very friendly and helpful. However, the alarms kept sounding all hours of the day and night from the business next door (Wong). Also, I asked the hotel management to repair the non-working lockbox in my room, but they never did. The room lacked a number of amenities like coffee maker, ice bucket, microwave, and iron and ironing board.
by A verified traveler from Ankeny
Posted 22 Mar 2023
Always one of the better places to stay in Trujillo, especially in the summer heat because they have a/c and two pools. Breakfast is good with good service. The room has a refrigerator, good beds, a safe, hot water, nice bathroom.
by A verified traveler from Ankeny
Posted 21 Feb 2022
Like the breakfast, good bed and bathroom, quiet, pools and gym, several good restaurants nearby like Vital Foods for vegetarian. Wifi didn't work on my last night and next morning. This is one of my favorite hotels in Trujillo.
by A verified traveler
Posted 31 Jan 2022 on Orbitz
Nice property
by A verified traveler
Posted 28 Nov 2021 on Hotels
by A verified traveler
Posted 7 May 2021
I always have a good experience and it's my favorite place to stay for the price. Nice hotel, and the staff is friendly and speaks English well. Near supermarket and restaurants. Breakfast is average.
by A verified traveler from Trujillo
Posted 10 Feb 2020
Very good , the staff very friendly location goof.
by A verified traveler from Mississauga, Ontario
Posted 15 Oct 2019
It’s not the hotel’s fault or responsibility, but the sidewalks and road conditions in the hotel’s immediate vicinity are deplorable
by A verified traveler from USA
Posted 13 Aug 2019
Two nice pools, and great breakfast buffet. Nice room with comfortable bed. Location was fairly quiet, behind Wong's and near many restaurants. Also close to big intersection for micros and a 25 minute walk to Plaza.
