Ratings based on 74 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ankeny
Posted 23 Feb 2022
Front desk person spoke English well, breakfast was decent. Air conditioning didn't work in room, two smoke detectors were constantly beeping loudly all day and all night, WiFi frequently disappeared, hot water was rare, toilet didn't flush completely, no remote control for the TV. I'll never stay again.
by A verified traveler
Posted 5 Aug 2019 on Hotels
Laundry service is a bit expensive. Love the old wood paneling in the hotel.
by A verified traveler
Posted 18 Jan 2019
Checkin and checked out within 2 hours. It is that bad. No way should this be even considered 3.5 stars. It is at most a 2. From the insects in the bathroom to the ripped and torn up rug, it was awful. Horrible front desk, he never got off his cell phone while checking us in.
by A verified traveler
Mediocre hotel
Posted 29 Jun 2018 on HotelsMain cons: Breakfast was unappetizing. Internet was slow. Small room.
Comment from Hotel Management
25 Jul 2018 by Liliana Alcántara, Hotel Management
Estimada Srta. Natalie, lamentamos que no halla tenido una grata experiencia con nosotros, tomaremos en cuenta sus puntos a observar para mejorar y puedan tener en otra oportunidad una grata estadía. Saludos.
by A verified traveler
Awesome stay in Trujillo-Thank you Hotel Bolivar
Posted 7 May 2018 on HotelsWe had an awesome stay in the Gran Hotel Bolivar. It is a hotel with an antique charme and we loved hanging out a bit in the yard or the lobby premises. Breakfast was very rich and had many options - even Maca powder. The room and bathroom as well was spacious and the bed probably among the best we ever had in a hotel. The staff was as well very helpful and very accommodating to special requests. The passion for this business can be felt in each person and even the owner himself is still very involved and helped us even to get to our terminal in the midst of the night. Location wise the hotel is in the city center perfectly a parallel street away from the big noises, but just a minute walk to it. I dont know other hotels in Trujillo,but we would stay again only in the Gran Bolivar if we were to come back. (Collectivo stops to Huanchaco/Chan Chan are as well right around the corner)
Comment from Hotel Management
7 May 2018 by Linda de Tam, Hotel Management
Thank you very much for your comments.
by A verified traveler
Posted 22 Mar 2018 on Hotels
Not happy since my reservation could not be paid with the credit card on file even though I call to maje sure this was the case.
Comment from Hotel Management
27 Mar 2018 by GRAN BOLÍVAR HOTEL, Hotel Management
Gran Bolívar Hotel, le saluda.
Comentarle que fue un gusto y un agrado que usted haya preferido su estadía en nuestro hotel. Esperamos que todo le haya ido muy bien por aquí.
Atentamente
Recommended
for Everyoneby A verified traveler from Montreal
Good
Posted 30 Dec 2017A prototype of good hotel, should be a safe choice.
Comment from Hotel Management
4 Apr 2018 by Linda de Tam, Hotel Management
Estimado Huésped: Muchísimas gracias por su tiempo y comentarios! Nos llena de satisfacción saber que usted se ha sentido bien atendido en nuestras instalaciones. Estamos a sus órdenes y gracias por elegirnos para su estadía en Trujillo. Saludos Cordiales.
by A verified traveler
Good hotel
Posted 12 Nov 2016 on HotelsNice location, lovely hotel
by A verified traveler
Posted 7 Apr 2016 on Hotels
It was not hot water shower .
Recommended
for Everyoneby A verified traveler
Nice hotel on the edge of the center of town
Posted 30 Dec 2014We spent two nights in the hotel. The entrance preserves the colonial front of the building, while the rooms are in a modern building. The rooms was clean, the staff friendly, and the included breakfast was large. The rooms was a little warm but there was air conditioning. All in all it was a good stay, fairly priced, in a good location to walk around town.
