Ratings based on 435 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The staff are very welcoming and polite. The room was clean and the hotel is also to public transport.
Comment from Hotel Management
21 May 2024 by Marko Milovac - Front Desk Agent, Hotel Management
Hello, Paula.We would like to thank you very much for your booking in our hotel.We are pleased that you thoroughly enjoyed your stay.Our team is grateful for the praise.See you next time!Best regards
by A verified traveler
Posted 20 May 2024
Very poor in room cleanness specifically the bathroom with bad smell always.
Comment from Hotel Management
20 May 2024 by Marko Milovac - Front Desk Agent, Hotel Management
Dear Dalia.Thank you for choosing our hotel and for this positive review.We apologize for the poor cleanliness and promise to talk with housekeeping in order to prevent such situations from happening in the future.Hopefully we can welcome you back in the near future.Kind regards.
by A verified traveler
Posted 17 May 2024
Un poco alejado del centro historico pero hay acceso cercano al sistema de transporte en general. El desayuno buffet bastante satisfactorio
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Comment from Hotel Management
19 May 2024 by Marko Milovac - Front Desk Agent, Hotel Management
Hola Arturo.Muchas gracias por su reserva.Me alegra que haya tenido una agradable estancia con nosotros.Esperamos poder darle la bienvenida de vuelta pronto.Atentamente
by A verified traveler
Posted 31 Mar 2024
Check-in was smooth and the staff were friendly. The one thing that I feel should be mentioned is housekeeping let themselves into the room at 8:30am while I was showering, i got quite the fight as a young female it could have been anyone letting themselves in. It made me feel very unsafe. I hope this doesn’t happen to anyone else.
Comment from Hotel Management
1 Apr 2024 by Marko Milovac - Front Desk Agent, Hotel Management
Dear Arden.Thank you for choosing our hotel.We are happy that you were satisfied with the check-in and that our team made such an positive impression.It is really unfortunate that this little misunderstanding happened. However, you need to put the "do not disturb" sign on your door if you do not wish the housekeeping not to enter. Otherwise, they do not know if you are in the room or not, especially when taking a shower when you cannot hear the knock.Hopefully, this will not hinder you from visiting us again.Kind regards.
by A verified traveler
Posted 3 Jan 2024
Comment from Hotel Management
13 Mar 2024 by Marko Milovac – Front Desk Agent , Hotel Management
Sehr geehrte Jasmine,wir bedanken uns für Ihre Buchung.Es tut uns sehr leid, dass Ihnen der Aufenthalt bei uns nicht gefallen hat.Schreiben Sie uns gerne, was Ihnen nicht gefallen hat. Wir nehmen konstruktive Kritik erst und versuchen uns stets zu verbessern. Hoffentlich können wir Sie bei einem Besuch in der Zukunft davon überzeugen.Liebe Grüße
by A verified traveler
Posted 20 Dec 2023
It was quite nice to stay here. I can do my laudry and it costs only 3.10€
by A verified traveler
Posted 18 Dec 2023
Das Parken könnte kostenlos sein. Alles andere war in Ordnung.
by A verified traveler
Posted 16 Nov 2023
by A verified traveler
Posted 7 Nov 2023
Great hotel , safe parking ,fantastic italian restaurant 5 mins walk .
Comment from Hotel Management
11 Dec 2023 by Bento Inn Reception, Hotel Management
Dear Peter,thank you for this positive feedback! We are happy that you had a pleasant stay in Bento Inn! We look forward to welcoming you here soon!
by A verified traveler
Posted 30 Oct 2023
Comment from Hotel Management
11 Dec 2023 by Bento Inn Reception, Hotel Management
Dear Anas,thank you for this positive feedback! We are happy that you had a pleasant stay in Bento Inn! We look forward to welcoming you here soon!
