Ratings based on 63 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2023 on Hotels
by A verified traveler
Posted 3 Sep 2023
An exquisite hotel taking full advantage of its 15th century historical foundations- quiet but located close to the action - restaurants, bars and all the cultural centres.
The staff were extremely welcoming and friendly.
An absolute joy all round.
Only criticism (not mentioned at the time) was the bathroom didn’t have a proper shower or curtain- a walk in shower would have been wonderful (but we appreciate the constraints of a medieval building).
Thoroughly recommended!
by A verified traveler
Posted 17 Jul 2023 on Hotels
Comment from Hotel Management
27 Jul 2023 by Kamil, Hotel Management
Thabk you for your comment !Looking forward to welcome you back
by A verified traveler
Posted 19 Jun 2023
Lovely hotel, convenient but away from the busy streets. The staff are lovely. Appreciate that it is a very old building but the decor and facilities in the rooms could be better, especially the bathrooms, very basic even in a deluxe double. The rooms are very average for a very expensive hotel. If you have breakfast make sure you choose everything as it is 30 Euros each, even if you only have coffee and a bowl of fruit!! The dinner options are very limited but nice, again tho not worth the money charged.
Comment from Hotel Management
27 Jul 2023 by Kamil, Hotel Management
Dear TraceyThabk you for sharing your constructive comments with us and sorry to read that your stay was not up to expectations !Our hotel is verified as 4* hotel by French authorities each year, and located in the center of Troyes in the historical center, at the feet of the cathedral and located only 4min walking from the city center.Glad to read that you've enjoyed the dinner and the breakfast, that is worth the money as we use only organic food and beverage at breakfast.Looking forward to welcome you back soon.
by A verified traveler
Posted 19 Dec 2022
Always a little difficult to park, there being no gararge attached to the property. Otherwise all very god.
by A verified traveler
Posted 24 Feb 2020
The location was amazing and the hotel had lots of character.
by A verified traveler from Amsterdam
Posted 27 Jul 2019
This is a hidden gem, tucked away in an alley behind the cathedral. It oozes charm and the restaurant is worth a visit on its own. Though most of the staff provided attentive and courteous service, we were putt off by the person behind the counter when we checked out: she refused to allow us 30 minutes for a late check-out (moving it to 12:00, rather than the 11:30 am we were entitled to); this was a bit inflexible. Other than that, we highly recommend this hotel.
by A verified traveler
Hotel exceptional
Posted 19 May 2019 on HotelsFabulous place to stay, staff were extremely efficient and helpful and chef helps to fulfil the whole experience.
Best of all they made my small dog Mia very welcome,
We will be back again soon,
Many thanks,
Eric Gwen and Mia.
Comment from Hotel Management
7 Jun 2019 by The reception, Hotel Management
Dear Mister Gwen,
We are very glad to see that you enjoyed your stay in our hostel la Maison de Rhodes.
The staff and the chef would like to thank you for your kind comment.
We hope to see you and Mia very soon,
The reception
by A verified traveler
Posted 13 Feb 2019
by A verified traveler
Posted 13 Feb 2019
The property is delightful, the staff are charming and helpful, However, for a hotel advertised as Alain Ducasse, the food was poor. The prices were Fine Dining prices but the quality was "pub grub" and I doubt that most pubs would be happy to serve a veal stew that was underseasoned and the veal was tough.
On the following evening we stayed at another Chateaux restaurant, in Chambery where the meal was a little more than half the price and was genuinely Fine Dining.
Comment from Hotel Management
21 Feb 2019 by Réception Le Champ des Oiseaux, Hotel Management
Dear guest,
We are glad to read you liked the building and our service.
We are sorry that you did not enjoy dinner.
We take note of your remarks.
The chef would have changed your meal if you told him.
Hoping to welcome you again and change your mind.
