Ratings based on 709 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Very central hotel. A good Best Western hotel
by A verified traveler
Posted 20 Mar 2024
Very spacious and comfortable rooms with really nice bathrooms (especially the shower). Staff was very friendly and helpful, and we loved the little bar. A great location for exploring Troyes. It was easy to park on the street in front of the hotel to check in, then we were given a helpful map to the hotel’s private parking garage (not far, but would be confusing to find without the map).
Comment from Hotel Management
8 Apr 2024 by reception, Hotel Management
Hello,Thank you very much for taking the time to share your opinion of your stay with us.We are delighted that our hotel and its services were able to suit you perfectly.The well-being of our guests is our top priority. We therefore always do our utmost to improve our quality of service.We look forward to welcoming you on your next trip.Please do not hesitate to contact us should you require any further information.Best regardsThe Best Western Premier / Hotel de La Poste & Spa team
by A verified traveler
Posted 5 Feb 2024
La Poste is wonderfully situated. It’s easy to miss as you approach. All the team we met were friendly and efficient. Our room was very nice.
The hotel is well situated for exploring the main sites in Troyes. I expect we will be back.
Comment from Hotel Management
22 Feb 2024 by steffie, Hotel Management
Hello,Thank you very much for taking the time to share your opinion of your stay with us.We are delighted that our hotel and its services were able to suit you perfectly.The well-being of our guests is our top priority. We therefore always do our utmost to improve our quality of service.We look forward to welcoming you on your next trip.Please do not hesitate to contact us should you require any further information.Best regardsThe Best Western Premier / Hotel de La Poste & Spa team
by A verified traveler
Great hotel in cental old town Troyes
Posted 10 Jan 2024 on HotelsGreat hotel in a great location. Very very welcoming and helpful staff. Bed was so comfy and good size bathroom with lots of space to put ladies pots and potions. Nice bar. Parking is a short walk away but convenient and good size indoor secure spaces. We will definitely stay again if we come back to Troyes.
Comment from Hotel Management
22 Feb 2024 by steffie, Hotel Management
Hello,Thank you very much for taking the time to share your opinion of your stay with us.We are delighted that our hotel and its services were able to suit you perfectly.The well-being of our guests is our top priority. We therefore always do our utmost to improve our quality of service.We look forward to welcoming you on your next trip.Please do not hesitate to contact us should you require any further information.Best regardsThe Best Western Premier / Hotel de La Poste & Spa team
by A verified traveler
Posted 10 Jan 2024
The hotel is lovely and the staff went above and beyond to make our stay comfortable. We travelled with a pet and they left water and treats in the room for him. They had dedicated delicate toiletries for my child. The room was extremely comfortable with little thoughtful touches that made the experience that much better. Staff is kind and professional. The hotel sits right across a very charming bakery and it’s a stone’s throw from the main square. Just perfectly located for those that want to enjoy restaurants and cafés and still remain comfortably close to their hotel. A delightful stay in the family room for us.
Comment from Hotel Management
22 Feb 2024 by steffie, Hotel Management
Hello,Thank you very much for taking the time to share your opinion of your stay with us.We are delighted that our hotel and its services were able to suit you perfectly.The well-being of our guests is our top priority. We therefore always do our utmost to improve our quality of service.We look forward to welcoming you on your next trip.Please do not hesitate to contact us should you require any further information.Best regardsThe Best Western Premier / Hotel de La Poste & Spa team
by A verified traveler
Overnight stay
Posted 7 Jan 2024 on HotelsAn overnight stay. Very comfortable & easy parking.
Comment from Hotel Management
22 Feb 2024 by steffie, Hotel Management
Hello,Thank you very much for taking the time to share your opinion of your stay with us.We are delighted that our hotel and its services were able to suit you perfectly.The well-being of our guests is our top priority. We therefore always do our utmost to improve our quality of service.We look forward to welcoming you on your next trip.Please do not hesitate to contact us should you require any further information.Best regardsThe Best Western Premier / Hotel de La Poste & Spa team
by A verified traveler
Posted 2 Jan 2024
Comment from Hotel Management
22 Feb 2024 by steffie, Hotel Management
Bonjour,Nous vous remercions infiniment d’avoir pris le temps de partager votre avis sur votre séjour parmi nous.Nous sommes heureux que notre hôtel et ses services ont pu vous convenir à merveille.Sachez que le bien être de notre clientèle est notre principale priorité. Nous faisons donc toujours notre maximum pour améliorer notre qualité de service.Nous aurons le plaisir de vous accueillir lors de vos prochains voyages.Nous restons à votre entière disposition pour tout complément d’information.Bien à vousL ’équipe Best Western Premier / Hotel de La Poste & Spa
by A verified traveler
Posted 29 Dec 2023
Very nice place to stay right in the center of Troyes. Easy walk to everything.
Comment from Hotel Management
22 Feb 2024 by steffie, Hotel Management
Bonjour,Nous vous remercions infiniment d’avoir pris le temps de partager votre avis sur votre séjour parmi nous.Nous sommes heureux que notre hôtel et ses services ont pu vous convenir à merveille.Sachez que le bien être de notre clientèle est notre principale priorité. Nous faisons donc toujours notre maximum pour améliorer notre qualité de service.Nous aurons le plaisir de vous accueillir lors de vos prochains voyages.Nous restons à votre entière disposition pour tout complément d’information.Bien à vousL ’équipe Best Western Premier / Hotel de La Poste & Spa
by A verified traveler
Posted 16 Nov 2023
It was great. Wonderful Hotel!
Comment from Hotel Management
20 Dec 2023 by service Réception, Hotel Management
Hello,Thank you very much for taking the time to share your opinion of your stay with us.We are delighted that our hotel and its services were able to suit you perfectly.The well-being of our guests is our top priority. We therefore always do our utmost to improve our quality of service.We look forward to welcoming you on your next trip.Please do not hesitate to contact us should you require any further information.Best regardsThe Best Western Premier / Hotel de La Poste & Spa team
by A verified traveler
Posted 15 Oct 2023
Comment from Hotel Management
20 Oct 2023 by Daniel, Hotel Management
Dear Chris, Thank you for responding to our survey regarding your recent stay in our establishment. Your presence with us is very important, as are your comments. By letting us know what you enjoyed during your stay, and how we can improve, you are helping us to provide a superior experience for you and other guests in the future. Thank you for the excellent 05/05 rating you gave us! We are happy to have met your expectations! Once again, thank you for taking the time to complete our survey. We hope you will come back to visit us soon.
