Ratings based on 478 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2024
Comment from Hotel Management
29 Jan 2024 by La Direction, Hotel Management
Bonjour,Nous vous remercions pour vos commentaires suite à votre séjour au B&B HOTEL TROYES centre.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe.Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs.
by A verified traveler
Posted 10 Oct 2023 on Hotels
by A verified traveler
Posted 22 Jul 2023
by A verified traveler
Ok for an overnight stop
Posted 17 Jun 2023 on HotelsThis hotel is fine for an overnight stop and in a very accessible location for visiting Troyes. The reception isn’t constantly manned and there is a delay when checking in or needing assistance but staff are friendly and welcoming. The room is very basic and having a third bed in a overhead bunk meant we were banging our head when getting out of bed! There is no air conditioning but I like to have an openable window. However the noise from outside is dreadful and would put me off staying there again. We have stayed on previous occasions but now there is no parking available on site. That was disappointing.
Comment from Hotel Management
27 Jun 2023 by La réception, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
I suppose you get what you pay for
Posted 12 Feb 2023 on HotelsIt was OK - no paking which was an issue and not highlighted on website. When arriving late this is problematical. Only 1 plug in the room and nowhere near the beds - not good for overnight charging. Bed was comfortable and did the job for an overnight stay
Comment from Hotel Management
28 Feb 2023 by La réception, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 12 Feb 2023 on Hotels
Relatively cold and unfriendly welcome at reception. I passed on that feedback directly to the receptionist. It doesnt mean that it happens all the time, that was our experience.
Comment from Hotel Management
28 Feb 2023 by Reception, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 21 Dec 2022 on Hotels
Comment from Hotel Management
23 Dec 2022 by La réception, Hotel Management
Bonjour,Toute l'équipe de l'hôtel B&B de Troyes centre vous remercie
by A verified traveler
Posted 12 Sep 2022 on Hotels
We have stayed previously at this hotel when it was Etap/Ibis. It's centrally located for the old town across the road; plenty of restaurants/bars; free on site car park and dog friendly. Room decent size and clean. En suite and shower clean but old. Good bed for a night's sleep. Grounds/area to rear and sides a bit of an eyesore but main street ok. Young lad on reception very helpful when I eventually found him. Didn't bother with food as stuck in a corner near lift/reception desk and didn't appeal, so we went to the old town. Overall ok for an overnight city centre sleep stop with our dog and free parking at a reasonable price.
Comment from Hotel Management
20 Sep 2022 by La réception, Hotel Management
Bonjour, toute l'équipe de l'hôtel B&B de Troyes centre vous remercie et espère vous revoir bientôt.
by A verified traveler
Posted 21 Aug 2022 on Hotels
by A verified traveler
Posted 17 Aug 2022
Room was clean and beds were comfy, location was within walking distance of the city centre, which was amazing. The parking looks a bit neglected and didn't feel particularly safe (although nothing happened during our stay).
Comment from Hotel Management
23 Aug 2022 by La réception, Hotel Management
Bonjour,l'équipe de l'hôtel B&B de Troyes centre vous remercie
