Ratings based on 29 Verified Reviews

3.9 out of 5
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Oct 2023
The property is very quaint and in the pedestrianised part of the old town, which is lovely and handy for an evening stroll. Our apartment was on the top floor, which was a little bit of a challenge with a baby and pram/luggage (no lift, so beware when booking). The apartment was clean but a bit "unfinished" looking with some raw edges to the kitchenette counters and a very exposed water tank in the bathroom. The shower and cubicle weren't very practical for anyone taller than 5ft5 and led to a LOT of water ending up on the floor. In addition, the towels smelled a bit off, so I am unsure of the washing process. Overall, it was a nice place, but there is a bit of a snagging list of things that need "finishing" for it to be in tip top condition.
1 out of 5
by A verified traveler

Posted 21 Sep 2023 on Hotels
Comment from Hotel Management
1 Nov 2023 by Pierre, Hotel Management
C'est malheureusement trop simple aujourd''hui de "tuer" un établissement sans expliquer les raisons ni mettre son nom. C'est l'époque qui veut cela et c'est bien triste ! La direction.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2022 on Hotels
4 out of 5
by A verified traveler

Posted 25 Aug 2022 on Hotels
We had a cell phone and data problem and had trouble locating it. The proprietor came down in a timely manner and let us in. He was very helpful. What a fascinating old neighborhood!
4 out of 5
by A verified traveler from Toronto

Posted 28 Jul 2022
Nothing fancy, but a quite reasonable place to sty at a good price. Friednly and concientous host.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Posted 13 Jun 2022
The aparthotel is convenient to touring the city of Troyes and is located on the pedestrian route of the city. While the stairs to the apartments are steep and narrow, that was a minor concern for us. The apartment was very quiet, the bed was incredibly comfy, and we thought it was a perfect base for exploring Troyes! The management of the hotel were extremely welcoming and helpful. We will definitely return!
4 out of 5
by A verified traveler

Troyes old town

Posted 27 Oct 2021 on Hotels
Brand new conversion, but some areas not finished. Great location. Lovely ancienne building. Old stairs not great for large suitcases so use smaller cabin/hand luggage type or soft bags. Our main concerns are a clean bathroom and a good mattress. 5 stars on both.