Ratings based on 856 Verified Reviews
4.0 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 10 Mar 2024
Terrible. Very loud music at their affiliated club downstairs blaring until 2 AM each night - BOOM boom boom all night so could not sleep!
The bathroom door didn't close
by A verified traveler
Good place, good value, great location
Posted 8 Feb 2024 on HotelsA nice basic place to stay when you are in Trondheim. Think of it like an apartment, without a kitchen, and it is good. GREAT location, and when I had a question for staff they were very helpful. Generally not a place if you want to have a "hotel" experience, but spend a fair price to have a nice room for your stay. The walls are pretty thin, but I hear that is true at many hotels in the area. Overall a very good place.
Comment from Hotel Management
12 Feb 2024 by City Living , Hotel Management
Hello Kelsey. Thanks for taking the time to write us an review. We appreciate your feedback. You are very welcome back at some other time.
by A verified traveler
Posted 21 Jan 2024 on Hotels
First room I got was fool of smoke.. second one given was so noise for the club beneath had a problem sleeping .. very bad place to stay this time
Comment from Hotel Management
31 Jan 2024 by City Living, resepsjonen. , Hotel Management
Hi. Thank you for giving us feedback. We are sorry about you getting a room that has been smoked in. There must have been a mishap. We are also sorry about your lack of sleep, we have notified the club about regulating the music in the evenings. We hope that you had a nice stay in Trondheim despite the smoke and noise.
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Posted 29 Nov 2023
Quiet hotel.
by A verified traveler
Posted 17 Nov 2023
The room was very cold and it was not possible to control the temperature. There was no staff on the property or easily contactable.
by A verified traveler
Posted 13 Oct 2023
Code only access that you have to wait until 3pm for an email/text. No luggage storage until in the room. No in-person reception
by A verified traveler
Posted 30 Sep 2023
Didn’t realize the hotel was all electronic locks. Had issue on day one in Trondheim due to the electronic lock not locking on our way out. Because this hotel had no front desk and our Canadian cell plan didn’t work here (without paying high fees) we had to find the sister hotel a few blocks away and have reception call housekeeping to change the batteries. After about 45 minutes of blundering got it sorted but missed our tours for the day due to the delay. No offers for compensation or apologies. The hotels room was small and above a bar so lots of noise transmitted. The cooling system non functional and the bathroom shower floor filled full of pink slime. I would not recommend coming here.
by A verified traveler
Posted 18 Sep 2023
Right in the middle of the city and the train station is near by for quick access to the airport. Easy check in process you dont even have to see another person to do.
