Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ilford
Posted 29 Oct 2024
Pros: buffet breakfast, buffet dinner, tea/coffee and cake every day. Tea/coffee/water available anytime on the ground floor. Good location.
Cons: no kettle in the room, no safe, rooms only cleaned on request, need to take out own rubbish and obtain new towels from reception.
Comment from Hotel Management
29 Oct 2024 by Alexandra, Hotel Management
We are thrilled that you had such a wonderful stay with us. We thank you for your kind feedback and hope we will see you again. // Best regards Aurora reception
by A verified traveler
Posted 19 Oct 2024
Unfortunately, there's not a lot of positive feedback for this property.
Comment from Hotel Management
19 Oct 2024 by Strawberry Aurora reception, Hotel Management
Thank you for your honest feedback.We shall take into consideration what you have written us and see in what way we can implement changes for further improvements.We hope you had a otherwise pleasant stay and that we see you again.//
by A verified traveler
Posted 16 Oct 2024
good location
Comment from Hotel Management
19 Oct 2024 by Strawberry Aurora reception, Hotel Management
We are thrilled that you had such a wonderful stay with us.We thank you for your kind feedback and hope we will see you again.//
by A verified traveler
Posted 13 Oct 2024
We had a good stay, staff are friendly and helpful!
Comment from Hotel Management
19 Oct 2024 by Strawberry Aurora reception, Hotel Management
We are thrilled that you had such a wonderful stay with us.We thank you for your kind feedback and hope we will see you again.//
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Strawberry Aurora reception, Hotel Management
We are thrilled that you had such a wonderful stay with us.We thank you for your kind feedback and hope we will see you again.//
by A verified traveler
Posted 5 Oct 2024
Staff are very nice, and try to go out of the way to pro ide service.. Check in was painless. The room was nice: 2 twin beds in a bedroom about 12 feet by.18 feet. The bedroom also has a deak, 2 chairs, and a small round glass top table.it didn't feel cramped. Beds were very comfortable: I slept very well. The bathroom has a heated floor. Bathroom Fixtures were new-appearing and looked modern.There are multiple outlets but no USB type A or type C ports. You will have to bring your own type C outlet adapters with USB ports to charge your phone, tablet, etc. The hotel provides breakfast, dinner, and a snack. Meals were very good. If you are renting a car, hotel parking is extremely limited. Be prepared to park elsewhere and pay up to the equivalent of $40 US per day.
Grocery stores, restaurants, and shops are within easy walking distance.
Comment from Hotel Management
19 Oct 2024 by Strawberry Aurora reception, Hotel Management
We are thrilled that you had such a wonderful stay with us.We thank you for your kind feedback and hope we will see you again.//
by A verified traveler from Vermillion
Posted 4 Oct 2024
Analu, front desk staff, is very helpful and friendly. Convenient location, bus stop for bus to airport is a few minute walk away. Breakfast and dinner were delicious.
Comment from Hotel Management
19 Oct 2024 by Strawberry Aurora reception, Hotel Management
We are thrilled that you had such a wonderful stay with us.We thank you for your kind feedback and hope we will see you again.//
by A verified traveler
Posted 28 Sep 2024
I like the buffet breakfast with lot of delious food
Comment from Hotel Management
29 Sep 2024 by Front Desk, Hotel Management
We are thrilled that you had such a wonderful stay with us.We thank you for your kind feedback and hope we will see you again.//Best regards
by A verified traveler
Posted 28 Sep 2024
staff are friendly
Comment from Hotel Management
29 Sep 2024 by Lars, resepsjonen, Hotel Management
We are thrilled that you had such a wonderful stay with us.We thank you for your kind feedback and hope we will see you again.//Best regards
by A verified traveler
Posted 22 Sep 2024
On the waterfront and walking distance to everything. Airport bus stops close to hotel. Rooms are a bit dated, but clean, airy, and with blockout curtains. Breakfast, fika & a light evening meal provided as part of your stay. Food was delicious & varied.
Comment from Hotel Management
29 Sep 2024 by Front Desk, Hotel Management
Hello,Thank you so much for the nice review. Hope you are well and welcome back at any time. Best regards,