La Suite Villa Reviews

Dear Customer, La Suite Villa would like to thank you for your review. We hope to see you again. Best regards,

Dear Customer, La Suite Villa would like to thank you for your rate. Best regards,

Dear Customer, We would like to thank you for your rating. Regards,

Dear Guest, Thank you for taking time to share your feedback following your recent stay. I will respond point by point to your comments to remain factual. Anyway one thing counts: your appreciation. I regret that it is overall negative and you have not found in La Suite Villa what you were looking for. Not having been routinely challenged by our customers on the sound of cutlery I gave myself to the experience "in vivo" and admits their existence, even if the doors of the rooms are known to be soundproof. So we will work on our organization to solve this issue as part of our continued commitment to satisfy our guests. I understand, you weren't expecting that kind of suite but in France, we can use the term Suite when we have two separated areas. In our hotel, we have the bedroom and the furnished terrace (including Hot tub), as shown on photos... on our website to avoid discrepancies between what you receive and what you expected. Even so I respect your feedback and we will use it to improve our guests experiences ; I can’t let you tell on the net that we trick our pictures and globally discredit me as you did. As an example you were able to see in the room Caramel (which by the way was occupied by my daughter, if not I won’t obviously drive you in an occupied one), the view of La Baie de Fort de France in front of the hot tubs. We never had "bath" in any of our rooms. The baths have always been located on the terraces, for greatest comfort we changed "baths" by hot tubs. Finally, and to illustrate our state of mind, I remind you that we tried to give you satisfaction through several initiatives : By offering you an upgrade into a villa with a private garden and an hot that you refused. And for your comfort we changed the bed sheet from linen to cotton! Once again we are sorry that your stay a didn’t meet your expectation. Sincerely

Dear customer, La Suite Villa would like to thank you for your comment. We hope to see you again at our property!