Ratings based on 50 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2024
The house is lovely, mybroom is spotless, my hosts are so kind
Comment from Hotel Management
17 Mar 2024 by Nochea , Hotel Management
Hola Mary, muchas gracias por su comentario, le esperamos de regreso en sus próximas vacaciones, un abrazo de la familia Nochea
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Nochea , Hotel Management
Hola, muchas gracias por su opinión, le esperamos en casa en sus próximas vacaciones a Cuba, un abrazo de Nochea y familia
by A verified traveler from Henderson
Posted 8 Mar 2024
The property was beautiful and clean. The entire family was fantastic and made us feel at home. The only downside is that they have scheduled power off twice a day. I understand their point that they can do nothing about it, but that should have been disclosed in the rent description so the customer could decide between renting or not. Other than that, the place is safe, clean, and beautiful
Comment from Hotel Management
9 Mar 2024 by Fidelito, Hotel Management
Hello, it is a shame that your opinion is different to the maximum points for a problem that we do not have a solution that does not depend on us, that depends on the country and the energy problem that affects Cuba! My accommodation is clean and safe and we are a nice family but I can't change something that is not in my hands, I don't know when the electrical service will be affected, that is a problem of the country not of my accommodation! I hope other customers don't see the dark side of this comment. Cuban that you are, you know that this problem is not with my accommodation...you also forgot to say that without thinking twice I went in my car to help you pay for a fuel service for your rental car, demonstrating our intention to help at all times our clients and that is another problem of the country, not ours. You also forgot to say that Trinidad is a beautiful city with many things to see and do....regards.
by A verified traveler
Posted 21 Dec 2023
Super friendly and knowledgeable hosts. Made us feel super welcome and great service.
Great rooftop breakfast.
Centrally located along main road, within 10 min walk to all sights and restaurants.
Comfortable room and great cleaning service.
Secure parking available on the other side of the street at a neighbor's workspace courtyard.
Comment from Hotel Management
21 Dec 2023 by Nochea, Hotel Management
Hola Willem, muchas gracias por tan lindo comentario esperamos que nos visite de nuevo, un abrazo de Nochea y familia
by A verified traveler
A nice room with wonderful hosts
Posted 20 Dec 2023 on HotelsRolando and Yolandia are wonderful hosts who are so welcoming, helpful and friendly. The room is big and the terrace/balcony is a really nice space. It's also a short walk from the house into the city centre. The breakfasts were great and we enjoyed the welcome drink on arrival as well as the dinner they made for us one evening. We would highly recommend staying with them in Trinidad.
Comment from Hotel Management
20 Dec 2023 by Nochea, Hotel Management
Hola Saskia, muchas gracias por tú lindo comentario esperamos tenerte de nuevo en nuestra casa q ahora es tuya también ya q formas parte de la familia Nochea,un abrazo
by A verified traveler
Friendly casa staying with lovely family
Posted 9 Nov 2023 on HotelsThis is a lovely place, especially because the host family is so friendly and attentive.
I have been to a lot of casas in Cuba. I would definitely recommend this one.
Comment from Hotel Management
10 Nov 2023 by Nochea , Hotel Management
Hola Simon, muchas gracias por su lindo comentario nos encantaría volver a tenerlos en nuestra casa, los esperamos en sus próximas vacaciones , un abrazo
by A verified traveler
Posted 12 Oct 2023
Booked two rooms and spent two nights. The rooms are clean and the breakfast is good. In two days, power outed for over 10 hours, wifii worked for couple hours. The lady host barely communicated, even if you wrote in Spanish.
Comment from Hotel Management
12 Oct 2023 by Nochea, Hotel Management
Buenas tardes IanLamentamos mucho que su estancia no merezca una buena evaluación por la situación energética que vive nuestro país es una realidad que nos afecta a todos pero que no depende directamente de nosotros y que por supuesto afecta la calidad de nuestros servicios ( WiFi ) esperamos que regrese algún día y poder compensarlo.Exortamos a usted y a todos nuestros clientes que nos comenten a tiempo lo que les pueda incomodar para intentar solucionarlo a tiempo, un abrazo de Nochea y familia
by A verified traveler
Posted 7 Oct 2023
Noche is very heplful. He offered us delicious wellcome drink. We stayed safe in Nochea's house as if we were in our own home. We were very pleased that Nochea gave us a gift.
Comment from Hotel Management
10 Nov 2023 by Nochea, Hotel Management
Hola familia, gracias por su lindo comentario nos encantaría tenerlos en nuestra casa pronto les esperamos en sus próximas vacaciones ...un abrazo
by A verified traveler
Posted 8 Sep 2023
Really friendly owners and nice terrace. I loved the breakfast.
Comment from Hotel Management
8 Sep 2023 by Gisselle, Hotel Management
Muchas gracias por tus lindas palabras esperamos tenerlos de regreso pronto
by A verified traveler
Posted 15 Jul 2023 on Hotels
Comment from Hotel Management
20 Dec 2023 by Nochea, Hotel Management
Hola Montserrat, muchas gracias por su puntuación, un abrazo de Nochea y familia
