Ratings based on 177 Verified Reviews

3.8 out of 5
92% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Aug 2023
I liked that the place was clean and has everything we needed except a fridge. I found it hard to find the number needed to check in as I booked through Expedia but after that it was easy for multiple members of our group to access the room and leave.
Comment from Hotel Management
28 Aug 2023 by B&B HOTEL Saint-Nazaire Trignac, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
2 out of 5
by A verified traveler

Not good

Posted 27 Mar 2022 on Hotels
Not good. The reception lady was not welcoming or friendly. There was a smell in the room, the towela were stained and the remote full of grime... Was not confortable at all and couldn't wait to leave
Comment from Hotel Management
29 Mar 2022 by La Réception, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from wiltshire.uk

easy hotel to crash in for beach

Posted 17 Aug 2018
good layout of room . shame the toilet door didnt open and shut properly. and handle was falling off but good overall crash pad. good location for food and easy of access to beach...
Comment from Hotel Management
26 Aug 2018 by Hôtel B&B Saint-Nazaire La Baule, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
5 out of 5
by A verified traveler

Posted 26 May 2024
Super équipe, j’ai eu un souci mais il a été résolu le lendemain. Service super, surtout avec des enfants. Je recommande vivement
Comment from Hotel Management
28 May 2024 by B&B HÔTEL Saint-Nazaire Trignac, Hotel Management
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B HÔTEL Saint-Nazaire Trignac. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour
4 out of 5
by A verified traveler

Posted 3 May 2024
Très bon rapport qualité/prix.
Comment from Hotel Management
5 May 2024 by B&B HÔTEL Saint-Nazaire Trignac, Hotel Management
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B HÔTEL Saint-Nazaire Trignac. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour
5 out of 5
by A verified traveler

RAS

Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
8 Mar 2024 by B&B HÔTEL Saint-Nazaire Trignac, Hotel Management
Bonjour,Merci pour votre notation ! Au plaisir de vous accueillir lors d'un prochain séjour à Saint-Nazaire !
4 out of 5
by A verified traveler

Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
24 Feb 2024 by B&B HÔTEL Saint-Nazaire Trignac, Hotel Management
Bonjour,Merci pour votre notation ! Au plaisir de vous accueillir lors d'un prochain séjour à Saint-Nazaire !
4 out of 5
by A verified traveler

Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
24 Feb 2024 by B&B HÔTEL Saint-Nazaire Trignac, Hotel Management
Bonjour,Merci pour votre notation ! Au plaisir de vous accueillir lors d'un prochain séjour à Saint-Nazaire !
4 out of 5
by A verified traveler

Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
13 Jan 2024 by B&B HÔTEL Saint-Nazaire Trignac , Hotel Management
Bonjour,Merci pour votre notation ! Au plaisir de vous accueillir lors d'un prochain séjour à Saint-Nazaire !
2 out of 5
by A verified traveler

Posted 25 Dec 2023 on Hotels
Drap sale
Comment from Hotel Management
13 Jan 2024 by B&B HÔTEL Saint-Nazaire Trignac, Hotel Management
Bonjour,Nous vous remercions d'avoir partagé avec nous votre ressenti suite à votre séjour dans notre hôtel.Veuillez nous excuser pour la gêne occasionnée concernant le manque de propreté de votre chambre. Sachez que nous en avons informé notre équipe de nettoyage pour éviter que cela ne se reproduise.A l'avenir, n’hésitez surtout pas à nous en faire part sur place. Nous aurions ainsi pu vous changer de chambre ce jour-là, n'étant pas complet.En espérant vous revoir prochainement dans notre hôtel.