Ratings based on 637 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 18 Dec 2023
The hotel is in a good condition and the location is in the heart of city center. The gym for a hotel this size is a joke. People outside the area were singing well after midnight disturbing the sleep. The bar service is poor. Will stay in Ibis next door for a lot less money, similar location and facilities.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2023 on Hotels
2 out of 5
by A verified traveler

Bad smell in the room!

Posted 1 Nov 2023 on Hotels
Schlechter Geruch von altem Urin im Bad. Musste die ganze Nacht das Fenster offen lassen.
Comment from Hotel Management
23 Nov 2023 by Katarina Steimann, Front Office Manager, Hotel Management
Dear guest,Thank you for taking the time to complete our guest satisfaction survey.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Best regards
5 out of 5
by A verified traveler

Posted 13 Oct 2023
Great stay and very convenient!!!
Comment from Hotel Management
23 Nov 2023 by Katarina Steimann, Front Office Manager, Hotel Management
Dear Steve,thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see, that you enjoyed your time at our Hotel.We would be pleased to welcome you again in our house on your next visit to Trier.Best regards
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 23 Jul 2023
Great hotel to stay at in Trier
3 out of 5
by A verified traveler

Posted 18 Jul 2023 on Hotels
Beautiful room but unfortunately it smelled like sewage for the majority of our stay. We also never got any WiFi in the room during the three days we stayed there. The staff didn’t seem to care and said if I really needed internet I could just sit in the lobby.
5 out of 5
by A verified traveler

Dad and son

Posted 8 Jul 2023 on Hotels
Real quality hotel. Great location with first class facilities and lovely friendly welcoming staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jun 2023 on Hotels
5 out of 5
by A verified traveler

Posted 20 Jun 2023
Close to everything.