Ratings based on 303 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 May 2024
Great staff and lovely breakfast and we had a great evening meal there too. Happy to accommodate our dog at meal times too.
Comment from Hotel Management
29 May 2024 by Nells Park Hotel Team, Hotel Management
Dear Timothy,we would like to thank you for your review. We wish you the best and hope to welcome you again at our hotel. Take care.Best regards,the Nells Park Hotel Team
4 out of 5
by A verified traveler

Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
16 Nov 2023 by Nells Park Hotel Team, Hotel Management
Lieber Gast,vielen Dank für Ihre Bewertung. Wir möchten gerne uns weiterhin verbessern und freuen uns über konkretes Feedback, wenn etwas nicht zu Ihrer Zufriedenheit gewesen sein sollte. Mit freundlichen Grüßen aus dem Nells Park
2 out of 5
by A verified traveler

Posted 5 Sep 2023
Incosistent communication about extra tax and charges from different staff. Was pressured to pay additional charges upon leaving higher than previously communicated and seemed off, left with a bad taste
Comment from Hotel Management
6 Sep 2023 by Ihr Feel-Good Manager vom Nells Park Hotel, Hotel Management
Es tut uns Leid, wegen dem Missverständnis.
4 out of 5
by A verified traveler

Posted 15 Nov 2022
The restaurant was pleasant and food was delicious. The setting was very nice as well. Wine was incredible!
Comment from Hotel Management
23 Nov 2022 by Ihr Feel-Good Manager vom Nells Park Hotel, Hotel Management
We are very happy about your feedback, thank you.
5 out of 5
by A verified traveler

Posted 24 Oct 2022
Great place, caring staff, very good restaurant. Park access.
Comment from Hotel Management
8 Nov 2022 by Feel-Good Manager vom Nells Park Hotel, Hotel Management
Thank you for your feedback. We are very happy about it.
4 out of 5
by A verified traveler

A great city break

Posted 9 Oct 2022 on Hotels
A very nice modern hotel with good facilities. Web site didn't say that parking had to be paid for, only that parking was available. Overall the service was good, although the breakfast food was slow to be replenished and often ran out of certain items long before the end of breakfast service.
Comment from Hotel Management
10 Oct 2022 by Ihr Feel-Good Manager vom Nells Park Hotel, Hotel Management
Dear Guest,thank you for your feedback.We are sorry that the breakfast did not go according to your expectations. We are looking for a solution.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2022
5 out of 5
by A verified traveler

Posted 29 May 2022 on Hotels
Comment from Hotel Management
30 May 2022 by Ihr Feel-Good Manager vom Nells Park Hotel, Hotel Management
Lieber Gast, vielen Dank für Ihre Bewertung. Wir freuen uns sehr darüber.
5 out of 5
by A verified traveler

Posted 19 Aug 2021 on Hotels
Comment from Hotel Management
6 Oct 2021 by N.Mencher, Hotel Management
Danke für die Bewertung. Es freut uns, dass Sie zufrieden waren. Ihr Feel-Good Manager vom Nells Park Hotel
5 out of 5
by A verified traveler

Posted 12 Aug 2021 on Hotels
Comment from Hotel Management
6 Oct 2021 by N.Mencher, Hotel Management
Wir freuen uns über die Bewertung, Dankeschön. Ihr Feel-Good Manager vom Nells Park Hotel