Ratings based on 206 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
A wonderful hotel with amazing staff and services. We would definitely stay again.
by A verified traveler
Nice stay, some bad elements.
Posted 27 Aug 2023 on HotelsVery nice hotel right in city center, close to everything. We had a studio room outside in the courtyard. It was very loud in am from others walking about and talking super loud. If we had windows open which we did as there is no ac. The voices travel a lot. The smell of cigarettes was bad too. Other guests and employees smoking near open windows. Other than that the place was easy to check in and very clean and comfortable. Right next to Porta Nigra.
Comment from Hotel Management
3 Sep 2023 by Hotel Porta Nigra, Hotel Management
Vielen Dank für Ihre Bewertung!
by A verified traveler
Posted 8 Aug 2023
The location is perfect for a weekend in the city. Located right across from the Porta Nigra!
We had a very clean, quiet, spacious apartment, reaching over three stories just for us. Two bedrooms, with very good beds and a very comfortable sofa bed, solid roll down shutters, blocking out light. We had a real kitchen, coffee maker, coffee and tea bags, big fridge and table for four. Even a washing machine was included. At breakfast the nice hostess baked chocolate croissants just for us!
Parking spaces were available in the back.
The front desk personnel was extremely knowledgeable about Trier, also gave us great suggestions for our travel to Luxemburg. The feeling was modern with a little bit of eighties thrown in.
The hotel lobby is only staffed during the day, but uses keyless codes to allow entry to the hotel and individual spaces. We did not need any in-person assistance once we had checked in. We would return to this place anytime!
Comment from Hotel Management
3 Sep 2023 by Hotel Porta Nigra, Hotel Management
Vielen Dank für Ihre Bewertung!
by A verified traveler
Posted 6 Jul 2023
Hotel is in a great location, close to everything. The steps to the room were inconvenient. The light for the toilet also turned on a noisy extraction fan.
Comment from Hotel Management
6 Jul 2023 by Hotel Porta Nigra, Hotel Management
Danke für ihr Feedback
by A verified traveler from Redmond
Posted 5 Jul 2023
The location was great. It is advertised as a smoke free property, but the staff smoked by a window during breakfast and the fumes entered the dining area.
Comment from Hotel Management
9 Jul 2023 by Hotel Porta Nigra, Hotel Management
Vielen Dank für Ihre Bewertung
by A verified traveler
Posted 9 May 2023
I like the location and the price was ok for solo business traveler but wifi access did not work and there was nobody to help. The bathroom light switch triggered a very noisy cheap extract fan and the person was a bit curt in the morning. I manage to park in the Mercure hotel parking across for 10 euros a night
Comment from Hotel Management
16 May 2023 by Hotel Porta Nigra , Hotel Management
Vielen Dank für ihr Feedback.
by A verified traveler
Posted 29 Apr 2023 on Hotels
Comment from Hotel Management
16 May 2023 by Ihr Hotel Team, Hotel Management
Vielen dank für Ihre Bewertung
by A verified traveler
Posted 5 Mar 2023
Nice bedroom, very good breakfast and close to the city center.
Comment from Hotel Management
16 Mar 2023 by Team Hotel Porta Nigra, Hotel Management
Vielen Dank für Ihre Bewertung
by A verified traveler
Posted 19 Dec 2022
by A verified traveler
Posted 1 Dec 2022
Excellent hotel. Clean, amazing location, and breakfast was great. Would stay here again!
Comment from Hotel Management
6 Dec 2022 by Ihr Hotel Team, Hotel Management
Vielen Dank für Ihrer Bewertung
