Ratings based on 921 Verified Reviews

4.2 out of 5
69% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
3 out of 5
by A verified traveler

Posted 9 Apr 2024
Condition of rooms is pretty average, it’s a bit outdated. Very limited amenities in the room. Also bear in mind there is no phone in the room, so for any request you’d need to go to the reception.
5 out of 5
by A verified traveler

Great sized room for family

Posted 11 Dec 2023 on Hotels
We had a double room (rooms adjoining) which was perfect for us as a family with a very large main bedroom. Just what we needed.
5 out of 5
by A verified traveler

Posted 17 Oct 2023 on Hotels
Every thing was perfect except for breakfast. They had really small breakfast buffet in compare to many other hotels i stayed.
Comment from Hotel Management
18 Oct 2023 by Kenneth Hein , Hotel Management
Dear traveller, Thank you very much for sharing your impressions with us. We are glad to hear that you enjoyed your stay. We will consider your feedback regarding the breakfast in our internal talks. We hope to welcome you again soon. Kenneth Hein - Hotelmanager
3 out of 5
by A verified traveler

Posted 12 Aug 2023
Comment from Hotel Management
21 Aug 2023 by Kenneth Hein , Hotel Management
Lieber Yan, vielen Dank, dass Sie Ihre Eindrücke mit uns teilen. Wir freuen uns, dass Sie unser Gast waren. Schade jedoch, dass Sie während Ihres Aufenthaltes nicht ganz zufrieden waren. Über näheres Feedback hierzu würden wir uns freuen. Wir hoffen Sie dennoch bald wieder bei uns begrüßen zu dürfen. Kenneth Hein - Hotelmanager
5 out of 5
by A verified traveler

Posted 6 Aug 2023 on Hotels
Comment from Hotel Management
8 Aug 2023 by Kenneth Hein , Hotel Management
Dear Sharon, Great to hear that you were our guest and felt comfortable with us. We hope to welcome you again soon. Kenneth Hein - Hotelmanager
5 out of 5
by A verified traveler

Posted 19 Jul 2023 on Orbitz
Very nice place along the Mosel.
Comment from Hotel Management
23 Jul 2023 by Kenneth Hein , Hotel Management
Dear Andrew, Great to hear that you enjoyed being our guest and felt welcomed by our friendly staff. See you again hopefully soon. Kenneth Hein - Hotelmanager
5 out of 5
by A verified traveler

Posted 9 Jun 2023
1 overnight stay during European road trip. Parking underneath hotel, tight but easy to find. Reception very welcoming. Room very spacious with great views of River Moselle. Shower excellent. Bed very comfy. Open until 10pm Chinese restaurant buffet fantastic, £20 per head plus drinks . Shops included Lidl & Aldi (2 min walk away). Breakfast options great, fresh (typical continental) including smoked salmon. Late check out (Midday). Would book again.
Comment from Hotel Management
12 Jun 2023 by Kenneth Hein , Hotel Management
Dear traveller, Thanks a lot for your review. We are pleased to hear that everything was to your entire satisfaction and you enjoyed our comfortable rooms with our cosy boxspringbeds. See you again hopefully soon. Kenneth Hein - Hotelmanager
4 out of 5
by A verified traveler

Posted 24 Apr 2023 on Hotels
Comment from Hotel Management
9 May 2023 by Kenneth Hein , Hotel Management
Dear Mehida, Great to hear that you enjoyed your stay and felt comfortable with us. We hope to welcome you again soon. Kenneth Hein - Hotelmanager