Ratings based on 281 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Fantastic property. Located high up on the side of a hill with an incredible overview of the town below. Our room had a balcony, and the hotel also had a lovely balcony overlooking the town where one could have drinks. A very nice breakfast buffet is included, and they also served dinner from a menu which is extra. The exterior and the lobby are decorated with folk elements from the area. The staff is cordial and helpful. We did have parking directly in front of the hotel. We really couldn’t have asked for a nicer stay.
by A verified traveler
Posted 18 May 2024
We had a beautiful view from our fourth floor of the town. We were high up on the hill.
by A verified traveler
Posted 5 Apr 2024
The hotel and room was very nice. The gentleman at the front desk spoke very good English. Plus he provided information on activities to do in town and where they were.
Comment from Hotel Management
23 Apr 2024 by Georg Wiengarn, Hotel Management
Dear valued guest,It brings us immense joy to read your positive impressions about your stay at the Hotel Best Western Plus Schwarzwald Residenz Triberg. Our staff is indeed well-trained to provide the best customer service and to make our guests feel at home.Moreover, we are glad to hear that our team was able to assist you in discovering the local attractions. It is always our pleasure to help our guests make the most of their visit.We hope to welcome you back soon for another memorable stay. Until then, I remain, with best regards your Georg H. W. Wiengarn and the whole team.
by A verified traveler
Posted 16 Nov 2023 on Hotels
Nice hotel for relaxation and families trip
Comment from Hotel Management
16 Nov 2023 by Georg H. W. Wiengarn , Hotel Management
Hello, Glad you enjoyed your stay with us! Relaxation and family time are really important and we are glad that our hotel was the perfect place for it. We hope you enjoyed the wonderful surroundings and the Black Forest to the fullest. It would be our pleasure to welcome you and your family back soon. Until then, I remain with kind regardsGeorg H. W. Wiengarn and the whole team
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
16 Oct 2023 by Georg Wiengarn, Hotel Management
Vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt hier bei uns in Triberg so ausführlich zu bewerten! Eine Bewertung wie die Ihre ist für uns ein großes Kompliment und zeigt mir, dass wir auf dem richtigen Weg sind. Im Namen aller Mitarbeiter sage ich herzlichsten Dank. Sollten Sie weitere Fragen und Wünsche haben freuen wir uns, wenn Sie uns diese mitteilen. Ich würde mich sehr freuen, Sie wieder einmal hier bei uns im Schwarzwald Residenz begrüßen zu dürfen, und bedanke mich für Ihre Weiterempfehlungen. Bis dahin verbleibe ich, mit besten Grüßen Ihr Georg H. W. Wiengarn und das ganze Team.
by A verified traveler
Best stay for families at the Black Forest
Posted 6 Oct 2023 on Hotelsamazing stay at best western Plus Hotel Schwarzwald.
Homey hotel with great food ( breakfast & dinner ), very clean and comfy.
please be aware there is no fridge in the rooms and no air-conditioner
The owners are very kind guided us during our vacation at the Black Forest.
highly recommended.
Comment from Hotel Management
6 Oct 2023 by Georg Wiengarn, Hotel Management
Dear valued guest,Your kind words regarding your stay at our hotel are greatly appreciated. It brings us immense satisfaction to learn that you and your family found our accommodations comfortable and our food to your liking. We strive to provide a warm, homely atmosphere for our guests, so it's wonderful to hear that we've succeeded.Lastly, we are especially touched by your comments on our staff. Providing guidance and ensuring a memorable stay for our guests is one of our top priorities.We hope to have the pleasure of welcoming you and your family back to Hotel Best Western Plus Schwarzwald Residenz Triberg for another amazing stay.Until then, I remain, with best regards your Georg H. W. Wiengarn and the whole team.
by A verified traveler
Posted 26 Sep 2023
Beautiful large rooms. Great views of the Black Forest. Delicious breakfast. Walkable distance to town.
Comment from Hotel Management
27 Sep 2023 by Georg Wiengarn, Hotel Management
Dear Guest,It's delightful to hear of your positive experience at our hotel. We're glad you enjoyed our spacious rooms and the stunning views of the Black Forest. It's always a pleasure to offer a wide variety of breakfast options to get your day started right. We're also pleased to know that our location was convenient for you, providing easy access to the town. Your kind words are a great motivation for us to keep providing excellent service. We hope to welcome you back soon.Until then, I remain, with best regards your Georg H. W. Wiengarn and the whole team.
by A verified traveler
Posted 24 Sep 2023
Loved loved loved the property. Then room was gorgous and loved all the windows and the views
Comment from Hotel Management
27 Sep 2023 by Georg Wiengarn, Hotel Management
Dear Guest,We are delighted to hear that you thoroughly enjoyed your stay at the Hotel Best Western Plus Schwarzwald Residenz Triberg. It is truly uplifting to know that our property, especially the room and the view it provided, left such a positive impression on you.Your kind words inspire us to continue our commitment to providing an exceptional experience for our guests. Your satisfaction is, and will always be, our ultimate goal.We eagerly look forward to having the pleasure of welcoming you back to our hotel in the future. Until then, I remain, with best regards your Georg H. W. Wiengarn and the whole team.
by A verified traveler
Good spot…8/10… nice town
Posted 22 Sep 2023 on HotelsAmazing space. Tons of room and nicely renovated. A mini fridge would have been nice and a bar that was opened more than 3 hours. You could hear people in adjacent rooms too much. Great location offering a wonderful view. Parking on site. Lots of pluses also.
Comment from Hotel Management
22 Sep 2023 by Georg Wiengarn, Hotel Management
Dear Guest,It's heartwarming to learn that you found our hotel spacious and enjoyed the recent renovations. We're delighted to hear that you experienced many positives during your stay, including the convenience of our onsite parking and our prime location with its stunning views.We've taken note of your remarks regarding the mini fridge and bar hours, as well as the sound insulation. Your feedback is valuable to us as we strive to offer the best possible experience for our guests. Your comments will certainly provide food for thought as we continuously aim to enhance our services.We look forward to welcoming you back to Hotel Best Western Plus Schwarzwald Residenz Triberg for your next visit.Until then, I remain, with best regards your Georg H. W. Wiengarn and the whole team.
by A verified traveler
Posted 16 Sep 2023 on Hotels
Comment from Hotel Management
17 Sep 2023 by Georg Wiengarn, Hotel Management
Vielen Dank für Ihr tolles Feedback! Wir haben uns sehr darüber gefreut!
