Ratings based on 831 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Very friendly staff.
Comment from Hotel Management
17 Jun 2024 by Customer Service, Hotel Management
Jessica, thank you for your kind words! The team members at Hampton Inn & Suites Wheeling-The Highlands are thrilled to hear you had a pleasant experience. We're looking forward to welcoming you back.
5 out of 5
by A verified traveler from Woodbridge

Posted 5 Jun 2024
easy to find, good air conditioner
Comment from Hotel Management
6 Jun 2024 by Customer Service, Hotel Management
Miriam, thank you for your kind words! Hampton Inn & Suites Wheeling-The Highlands is delighted to hear you found our location convenient and appreciated the air conditioning. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler from Clarksburg

Posted 2 Jun 2024
Staff was very pleasant to talk to and very friendly.
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Karen, thank you for your wonderful feedback! The team at Hampton Inn & Suites Wheeling-The Highlands is thrilled to hear that our team members made a positive impression during your stay. We're looking forward to welcoming you back soon!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024
5 out of 5
by A verified traveler

Posted 26 May 2024
Just stopped for a bed so didn’t really use any amenities. But the property was clean and quiet. There are a number of dining choices in tge area. The front desk attendant was very pleasant.
Comment from Hotel Management
26 May 2024 by Customer Service, Hotel Management
Anthony, thank you for choosing Hampton Inn & Suites Wheeling-The Highlands for your stay. It's great to hear you found the property clean and quiet and appreciated the pleasant service from our front desk attendant. We hope you have the chance to explore more of what we offer on your next visit. Safe travels!
5 out of 5
by A verified traveler

Posted 24 May 2024
There is everything within 5 minutes driving, food, gas, shopping. It’s also easy to get back on the highway to continue traveling tomorrow morning.
Comment from Hotel Management
24 May 2024 by Customer Service, Hotel Management
Edward, thank you for sharing your experience at Hampton Inn & Suites Wheeling-The Highlands. The convenient location near food, gas, and shopping, as well as the easy highway access, makes staying with us a pleasure. We are looking forward to welcoming you back on your next visit. Safe travels!
5 out of 5
by A verified traveler

Posted 24 May 2024
Close to Cabelas!
Comment from Hotel Management
24 May 2024 by Customer Service, Hotel Management
Karen,Thank you for your feedback! We're delighted you enjoyed the proximity to Cabela's. Hampton Inn & Suites Wheeling-The Highlands looks forward to your next stay.
5 out of 5
by A verified traveler

Posted 22 May 2024
Very clean and rate reasonable
Comment from Hotel Management
23 May 2024 by Customer Service, Hotel Management
Robert,The team at Hampton Inn & Suites Wheeling-The Highlands is thrilled to hear you found our accommodations very clean and reasonably priced. We're looking forward to welcoming you back soon!
2 out of 5
by A verified traveler

Posted 20 May 2024
Room was never cleaned
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Susan, thank you for sharing your experience. Cleanliness is of utmost importance and it’s concerning that you faced this issue. The team aims to meet high standards and will ensure such concerns are addressed.
5 out of 5
by A verified traveler

Posted 3 May 2024
Great location near restaurants and shops
Comment from Hotel Management
4 May 2024 by Customer Service, Hotel Management
Angela, it's wonderful to hear you found the location of Hampton Inn & Suites Wheeling-The Highlands beneficial, making the best out of nearby restaurants and shopping opportunities. Your positive feedback is greatly appreciated and we hope to accommodate you again in the future.