Ratings based on 676 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
The shower and sink in the bathroom had black mold and our room smelled like feet.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Brittany,We strive to maintain the highest cleanliness standards in our rooms. Your feedback is valuable, and we apologize for any inconvenience caused during your stay. We recommend guests to reach out directly to management for any further concerns or assistance needed.
by A verified traveler
Posted 8 Jun 2024
Someone went into our room and completely threw all of our stuff into a dirty laundry bin and then tried to tell us they were upgrading our room but yet all of our stuff was thrown into the bin including my husband’s diabetic medicine
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Renee,We are sorry to hear about your experience. Guest security and privacy are our top priorities, and we will investigate this matter further to ensure it does not happen again. Please contact our management team for further assistance with this issue.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Manager, Hotel Management
Hello Rajesh,We're delighted to hear you had an exceptional stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler
Posted 28 May 2024
Looks dingy, but it’s pretty clean. It’s what you’d expect for the price.
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Taylor,We appreciate your feedback on our cleanliness standards and value for money. We strive to maintain a high level of cleanliness despite the hotel's appearance. Your comments help us continually improve our services for future guests.
by A verified traveler from Bedford
Posted 20 May 2024
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello David,We appreciate you taking the time to review your stay with us. Please feel free to reach out to us directly with any feedback you may have from your experience. We look forward to the opportunity to welcome you back in the future.
by A verified traveler
Posted 19 May 2024
Was originally given one room but moved to an upgraded room because linen was dirty. They quickly took care of this. Breakfast was good. Every restaurant imaginable was on the strip. Employees were also very nice.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Annette, We appreciate your feedback and are glad you enjoyed the upgraded room and breakfast. It's great to hear you found the variety of dining options on the strip convenient and that our staff provided excellent service. We hope to welcome you back for another enjoyable stay.
by A verified traveler
Posted 10 May 2024
There was hair in our bathtub and ants on the floor. The place was packed, noisy, and our room was "upgraded" to a double bed when I paid for a King. I did like that the location was a little off the main traffic area. I would book the Hampton at our next stay.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Kelly,We appreciate your feedback on your recent stay. Your observations are important to us and will be shared with our team for further improvements. We are glad you enjoyed the location and look forward to welcoming you back at the Hampton in the future.
by A verified traveler
Posted 8 May 2024
Not what I expected
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Dhanwantie, We're sorry to hear that your stay didn't meet your expectations. We value your feedback and will share it with our team to improve our services. If you have any further comments or concerns, please don't hesitate to reach out to our management team directly.
by A verified traveler
Posted 22 Apr 2024
A
Comment from Hotel Management
24 Apr 2024 by Manager, Hotel Management
Hello Edwin,Thank you for taking the time to share your feedback. We appreciate your insights and will take them into consideration for future improvements. Your experience is important to us, and we hope to welcome you back in the future.
by A verified traveler
Posted 22 Apr 2024
Nice property, good breakfast, friendly staff!!
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello Gracie,We're delighted to hear you enjoyed your stay with us, especially the breakfast and our friendly team. Your positive feedback motivates us to continue providing exceptional experiences for all our guests.
