Ratings based on 986 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Great stay
Comment from Hotel Management
6 Jun 2024 by Front Desk Agent, Hotel Management
Thank you for the great review!
by A verified traveler
Posted 28 May 2024
very nice and peaceful place to stay
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Thank you for your fantastic review! We're thrilled to hear that you had a great stay with us. Your kind words are much appreciated and will be shared with our team.We look forward to welcoming you back in the future!
by A verified traveler from Austin
Posted 28 May 2024
Great beach front hotel with heated outdoor pool
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our beachfront hotel and the heated outdoor pool. We strive to provide our guests with a memorable experience, and it's fantastic to know that we succeeded with your stay.We look forward to welcoming you back for another great stay!Best regards,
by A verified traveler from Kalamazoo
Posted 27 May 2024
Very outdated. Various areas of the room was hard on the eyes for the price. Didn't know if the red marks were blood or crayon from young children on the bathroom shelf across from toilet. Mini fridge cracked, microwave didn't work properly. Screen door overlooking beach view difficult to close. Burn mark on bathroom sink (non-smoking room). Breakfast was all cold to go food only apples was the available fruit. Not a friendly atmosphere for those of color.
Comment from Hotel Management
29 May 2024 by -GM, Hotel Management
Thank you for your feedback. We apologize for the issues with the mini fridge, microwave, screen door, and bathroom sink, and we will address these immediately.We're also sorry that our breakfast options and atmosphere did not meet your expectations. Best regards,-GMPointes North
by A verified traveler
Posted 26 May 2024
Great view
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Thank you for your fantastic review! We're thrilled to hear that you had a great stay with us. Your kind words are much appreciated and will be shared with our team.We look forward to welcoming you back in the future!
by A verified traveler
Posted 26 May 2024
There was hair in our jetted tub at check-in.
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the issue you encountered with the jetted tub. This is not up to our usual standards, and we will address this with our housekeeping team to prevent it from happening again.We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.Best Regards,
by A verified traveler
Posted 24 May 2024
It’s right on the water and so spacious!
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Thank you for your fantastic review! We're thrilled to hear that you had a great stay with us. Your kind words are much appreciated and will be shared with our team.We look forward to welcoming you back in the future!
by A verified traveler
Posted 22 May 2024
Beautiful property with great access to main roads, excellent service, and wonderful amenities. Plus an amazing view!!
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Thank you so much for your glowing review! We're delighted to hear that you enjoyed our wonderful property, convenient location, excellent services, and wonderful amenities. It's fantastic to know that you appreciated the amazing view of the bay as well.Your kind words mean a lot to us, and we look forward to welcoming you back for another exceptional stay!Best regards,
by A verified traveler
Posted 22 May 2024
Was beautiful
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Thank you for your fantastic review! We're thrilled to hear that you had a great stay with us. Your kind words are much appreciated and will be shared with our team.We look forward to welcoming you back in the future!Best regards,
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
19 May 2024 by GM, Hotel Management
Thank you for the perfect score! We're delighted to hear that you found our property nice. Providing a clean and tidy environment is a top priority for us, and we're glad it contributed to your stay. We look forward to welcoming you back for another fantastic experience!
