Ratings based on 631 Verified Reviews

4.2 out of 5
99% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 May 2024
Close to the station and some good food choices in station area. Breakfast was included, but some options ran out quickly and very busy early. Bed and pillows comfortable. Easy to get to Kurobe alpine route transport.
Comment from Hotel Management
23 May 2024 by 東横イン富山駅新幹線口2, Hotel Management
Thank you for using our hotel. We are very happy to hear that you were satisfied with our stay. We will continue to strive to be an even better hotel, and we look forward to seeing you again when you come to Toyama.
3 out of 5
by A verified traveler

Posted 20 May 2024
The breakfast was… only to satisfy your hunger. Mostly tasteless. The room and area of the hotel is good
Comment from Hotel Management
21 May 2024 by 東横INN富山駅新幹線口2 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will strengthen our checking system and we will strive to make improvements as soon as possible.Thank you very much for posting valuable opinion this time.
5 out of 5
by A verified traveler

Posted 20 May 2024
Good location, staff are friendly, breakfast are very nice, good money for value.
Comment from Hotel Management
21 May 2024 by 東横INN富山駅新幹線口2 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
5 out of 5
by A verified traveler

Posted 17 May 2024
Very close to a station and many restaurants around the hotel.
Comment from Hotel Management
18 May 2024 by 東横INN富山駅新幹線口2 くちこみ担当, Hotel Management
Thank you for staying with us.Thank you for your valuable feedback.We look forward to seeing you again.
4 out of 5
by A verified traveler

Posted 16 May 2024
Spacious and clean. Great location
Comment from Hotel Management
17 May 2024 by 東横INN富山駅新幹線口2 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Thank you again for taking the time out of your busy schedule to post.We will do our best to provide even better hospitality the next time you visit.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 10 May 2024
The staff is extremely nice and helpful!
Comment from Hotel Management
10 May 2024 by フロント, Hotel Management
Thank you for staying with us. We are very happy to receive your compliments. looking forward to seeing you coming again.
4 out of 5
by A verified traveler

Posted 7 May 2024
Hotel is very close to train station. Convenient for transportation and dining.
Comment from Hotel Management
7 May 2024 by フロント, Hotel Management
Please use us again when you come to Toyama.
4 out of 5
by A verified traveler

Posted 6 May 2024
Hard bed without mattress topper
Comment from Hotel Management
7 May 2024 by 東横INN富山駅新幹線口2 くちこみ担当, Hotel Management
Thank you for pointing out the hardness of the mattress.All Toyoko Inn stores use the same beds. I'm sorry, but I can't make it softer.We hope that you will use it as a reference in the future.
5 out of 5
by A verified traveler

Posted 2 May 2024
Comment from Hotel Management
4 May 2024 by フロント, Hotel Management
Thank you for choosing Toyoko Inn Toyama Eki Shinkansenguchi 2.We look forward to seeing you again when you come to Toyama.looking forward to seeing you coming again.
4 out of 5
by A verified traveler

Posted 26 Apr 2024
The hotel is very near the JR train station and Toyama Alpine Kurobe station. Staff are helpful. The room is fine for a short stay. We cannot comment on the breakfast as we checked out before it was served.
Comment from Hotel Management
26 Apr 2024 by フロント, Hotel Management
Thank you for staying with us. I'm glad to hear that you were satisfied. looking forward to seeing you coming again.