Ratings based on 843 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Los Altos
Posted 21 Mar 2024
by A verified traveler
Posted 9 Feb 2024
Fantastic location and amenities. Breakfast was a feast, the hot spring pools and sauna were superb.
by A verified traveler
Posted 11 Jan 2024 on Hotels
by A verified traveler
Posted 18 Dec 2023
Staff are nice and helpful
The room is tidy and clean.
Self mini onsen bath tube is great
Like the part where you take off your shoe on the ground floor and proceed to your room.
by A verified traveler
Posted 5 Dec 2023 on Hotels
Excellent service.
by A verified traveler
Posted 17 Sep 2023
by A verified traveler from Hermosa Beach
Posted 13 Aug 2023
lean comfortable well appointed property that was great for my stay
by A verified traveler
Posted 17 May 2023
This was my first onsen hotel experience and it was wonderful! The room was larger than expected with the cedar tub in the bathroom. Staff were so kind and helpful, and some spoke English (which was helpful with our limited Japanese language skills)
It was less than 2000¥ for the taxi to (and from) Toyama station, or you can take the tram.
Right across from a Daiwa mall and shopping arcade which made it super convenient for shopping and restaurants. Walking distance from arr galleries and museums.
The facilities were spotless and the breakfast was always delicious. Would stay again.
by A verified traveler
Posted 20 Apr 2023 on Hotels
by A verified traveler
Posted 12 Apr 2023
Good place