Ratings based on 793 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Decently located to train station. They have tattoo covers for those wanting to use the onsen, which is nice. TV has chrome cast option so you can watch things from your phone on the big screen which is great. Your room card allows you access to the gender separated onsen which is great, no need to extra passcodes. The onsen itself is wonderful. 3 pools: indoor, outdoor, and a cold one. Otherwise, bed and room is typical.
Comment from Hotel Management
30 May 2024 by フロント 栗山, Hotel Management
Kristy様この度はアパホテル〈富山駅前〉をご利用頂きまして誠にありがとうございました。数あるホテルの中より当館へお越しいただけました事非常に光栄に存じます。お客様の仰る通り当館2階にはサウナ付きの大浴場があり、内湯・露天風呂・水風呂・サウナの4種類をお楽しみいただく事ができます。また、それに伴いタトゥーシールのお渡しを1階フロントにて行っております。1名様あたりシールを2枚までお渡し可能でございますので、隠せる大きさのタトゥーであれば、入浴頂くことが出来ます。是非こちらのサービスもご利用下さいませ。この度はお忙しい中貴重なご意見をお寄せいただき誠にありがとうございました。お客様のまたのご宿泊をスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 14 Apr 2024
Thank you for this beautiful property conveniently close to the train station on our brief stay in Toyama.
Comment from Hotel Management
23 Apr 2024 by FRONT KURIYAMA, Hotel Management
Dear RosannaThank you very much for staying at APA Hotel Toyama Ekimae.We are very honored that you chose us from among the many hotels available.We hope you were satisfied with your stay.We are very happy to be able to brighten your Toyama trip.Please come and visit us again when you visit us again.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We look forward to seeing you again.
by A verified traveler
Posted 11 Dec 2023 on Orbitz
Not applicable
Comment from Hotel Management
23 Dec 2023 by フロント 谷, Hotel Management
この度はアパホテル〈富山駅前〉にご宿泊をいただきまして誠に有難うございました。ご満足頂けたこと、スタッフ一同嬉しく思います。機会ございましたらまたのご利用お待ちしております。
by A verified traveler
Posted 18 Sep 2023 on Hotels
Positives - The rooms are comfortable, the front desk staff are friendly and efficient. The public bath on the second floor is small but very relaxing.
Negatives - The right-wing political pamphlets left in every room by the owner are unpleasant. There was a musty sewage smell in the bathroom, and a lot of dust in the corners of the room.
Comment from Hotel Management
21 Sep 2023 by フロント 内村, Hotel Management
この度はアパホテル〈富山駅前〉にご宿泊頂きまして、誠にありがとうございます。しかしながら、客室の清掃不備でご不快な思いをお掛けしてしまい申し訳ございません。清掃スタッフと今一度、清掃方法の再確認を行い再発防止に努めて参ります。機会がございましたらまたのご利用をお待ちしております。
by A verified traveler
Posted 14 Jun 2023 on Hotels
Great hotel. Very clean. 5 minute walk from Toyama station and about 10 minutes from a beautiful park with a river, castle and hundreds of sakura trees. Great places to eat are all around too.
Comment from Hotel Management
19 Jun 2023 by Front Honda, Hotel Management
To customers,Thank you for your good review of the hotel. We are very grateful that you enjoyed your stay at our hotel. We hope to see you again.
by A verified traveler
Posted 23 May 2023
Comment from Hotel Management
19 Jun 2023 by フロント 本多, Hotel Management
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。
by A verified traveler
Posted 10 May 2023 on Hotels
Comment from Hotel Management
21 May 2023 by フロント 萩島, Hotel Management
この度は、アパホテル〈富山駅前〉にご宿泊いただき、誠にありがとうございます。ご滞在中はご満足頂けたご様子であり、大変嬉しく存じます。機会がございましたら、またのご利用お待ちしております。
by A verified traveler
Good experience
Posted 26 Sep 2022 on HotelsWe stayed for 5 nights. The room is not so big but it was worthy for money. The room was very clean.
Comment from Hotel Management
2 Oct 2022 by Front desk Fujii, Hotel Management
Thank you for using APA Hotel Toyama Ekimae.We are very happy to hear that you were satisfied during your stay.All of our staff are always focusing on cleaning, customer service, and facilities in the hotel so that our guests can spend their time comfortably. Therefore, we are very happy to hear the kind words from our customers. We will continue to strive to create a better hotel with the words we received from our customers in mind.Thank you again for your kind words. We would appreciate it if you could use our hotel when you come to Toyama next time. We are looking forward to seeing you again.
by A verified traveler
Posted 30 Aug 2022
Overall good experience for an one night stay before I headed out to the mountains the next day.
Comment from Hotel Management
13 Sep 2022 by Front desk / Kawai, Hotel Management
Thank you for staying at APA Hotel Toyama Ekimae. We are glad that you had a comfortable stay with us. We are looking forward to seeing you again.
by A verified traveler
Posted 25 May 2022 on Hotels
