Ratings based on 585 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Quite, large rooms. Close to national park.
Comment from Hotel Management
13 Jun 2024 by Sandy B, Hotel Management
Thank you for writing a review of the Highland Manor Inn and for your comments. We love living and working right here at the entrance to the Great Smokies National Park. Come back soon!
by A verified traveler from Maryville
Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Sandy B, Hotel Management
Thank you for writing a review of the Highland Manor Inn, your one word says it all! We hope you will come back and see us anytime you feel the need to get away and relax.
by A verified traveler from Bethalto
Posted 3 Jun 2024
I lover everything about this place
Comment from Hotel Management
11 Jun 2024 by Sandy B, Hotel Management
Thank you! We love having you come and visit. Comeback soon.
by A verified traveler
Posted 2 Jun 2024
Beautiful place to stay. Very good customer service.
Comment from Hotel Management
11 Jun 2024 by Sandy B, Hotel Management
Thank you for writing a review of the Highland Manor Inn and for your comments. I will tell my Staff you appreciated their Customer Service. Come back and see us when you can.
by A verified traveler
Posted 1 Jun 2024
It's old school. Like going back in time with some good friendly folks.
Comment from Hotel Management
11 Jun 2024 by Sandy B, Hotel Management
Thank you for writing a review of the Highland Manor Inn and for your comment. We are a bit 'old school' and are happy with it. We like connecting with people and providing a clean, safe place for people to come, visit, and stay a while.
by A verified traveler
Posted 24 May 2024
Great location for biking at Cades Cove. Restaurant across the street and down the street. Easy to maneuver your bicycle into the balcony.
Comment from Hotel Management
24 May 2024 by Sandy B, Hotel Management
Thank you for writing a review of the Highland Manor Inn and for your comments. Our location makes walking to several restaurants pleasant and easy. We love being so close to Cades Cove and the Townsend Greenway Trail is always a great ride for bicycles and walkers too. Come back and see us again someday.
by A verified traveler
Posted 12 May 2024
convenient
Comment from Hotel Management
14 May 2024 by Sandy B, Hotel Management
Thank you for writing a review of the Highland Manor Inn and for your comment. I hope you can come back and see us again someday!
by A verified traveler from WESTMINSTER
Posted 8 May 2024
Check in was efficient, room is clean & bed is comfortable
Comment from Hotel Management
14 May 2024 by Sandy B, Hotel Management
Thank you for writing a review of the Highland Manor Inn and for your comments. I will mention your comment to my front desk and to my housekeeping staff. Have a good day and come back and see us soon.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Sandy B, Hotel Management
Thank you for leaving a rating after your stay at the Highland Manor Inn. We must not have met your expectations this trip, what ever they were. Come back and stay with us again someday. If it was the weather, don’t worry, East Tennessee is famous for the variety of weather we get. In the spring, 75’ and sunny one day, snow showers the next.
by A verified traveler
Posted 23 Apr 2024
Convenient for walking and restaurants. Somewhat dated but fairly clean
Comment from Hotel Management
27 Apr 2024 by Sandy B, Hotel Management
Thank you for writing a review of the Highland Manor Inn and for your comments. Come back and stay with us again when you visit the Smokies!
