Ratings based on 285 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
Secluded but convenient location
by A verified traveler
Posted 12 Apr 2024
Check in was at 4 pm later than other hotels
by A verified traveler
Posted 31 Mar 2024
by A verified traveler from Fayetteville
Posted 27 Mar 2024
This is an excellent place to stay for a visit to the Great Smoky Mountains National Park. The park entrance is only a few minutes away, with quick access to Cades Cove. The cabins are named after certain sites in the Smokies. We stayed in the “Abrams Falls” double king loft cabin. The entire cabin was very clean and the grounds were well-maintained.
At the entrance to the premises, there is the Dancing Bean coffee shop, plus a family restaurant, an outdoor store, and a gift shop all right there. The cabins are up the hill, and a high end bistro in the middle of the cabins (we did not get to try the bistro). Each cabin has its own parking. There are walking trails on the property. The staff was very welcoming, helpful, and informative about the area.
Our only regret was that we didn’t stay longer.
by A verified traveler
Posted 25 Feb 2024
Best restaurant in the mountains
by A verified traveler
Love this place!
Posted 12 Feb 2024 on HotelsAbsolutely love this property! Always clean and comfortable, all cabins are very private.
by A verified traveler
Posted 30 Dec 2023
For the most part, we loved our stay here. However, we found that the cabin wasn't completely spic and span and feel that for the money we paid, it certainly should have been. More importantly, the shower is extremely difficult to manage--you have to get completely in the shower to turn it on and then move extremely quickly to get away from the cold water. The floor of the shower does get slippery and my husband fell and bruised himself pretty badly. This was in the LeConte cabin. I did notify management of the situation and, although the woman I spoke with was extremely nice, she showed no concern for my husband. On the other hand, she did indicate that they might look into making changes to the shower setup so that no one else has the same problem. On the brighter side. the cabin had everything we needed, was extremely comfortable, the restaurant is fabulous and the location near Cade's Cove can't be beat.
by A verified traveler
Posted 3 Dec 2023 on Hotels
by A verified traveler
Posted 26 Nov 2023
Excellent property, quiet, breakfast was amazing!!
by A verified traveler
Posted 25 Nov 2023
The girl who checked us in was especially pleasant. The cabin was great, stocked with everything we needed.
