Hotels with Swimming Pool in Tourist Corridor, Mexico

"Everything was excellent, however not much for kids to do, in the 13-17 yr age range."

"ZERO instruction on getting to room. No welcoming, help with luggage, or any kind of complementary service. Spent an hour walking around because our building didn't exist on the map. Staff didn't seem to care about assisting us, and manager threatened to kick us out for voicing our concerns. In order to get any service at the room required 3+ calls to front desk. Staff was not happy or helpful, had to seat myself at restaurants most of the time and go out of my way to get cutlery or drinks. Dangerous open electrical wiring left open on street lamps, 2 days had power random outages Room card stopped working randomly and had to walk all the way to reception, drinking water not available until 9am even from front desk. Mini bar was difficult to get refilled in general. Floor was dirty, even after room was cleaned, and weird stains on the sheets. Beach was full of harassment from vendors, even behind the string gate, couldn’t even sit and enjoy a drink. No staff was present to put out sun shades for chairs Terrible experience, mostly due to staff. I will not be returning to a Riu"

"Food was amazing. Only issue wa with Alejandro at the front desk. When we said no to a time share tour he changed our room to a bottom floor The resort was less than 50% occupied and he Mention we were on the top floor with ocean view Everting else was a great choice to go. Just might not come back due to Alejandro. "

"Beautiful and calm place to vacation!"

"Horrible food poisoning third day in. Paid for a one bedroom ocean front suite. Room was immediately over their primary restaurant and adjacent to their entertainment plaza. This meant loud music until midnight and woken up by breakfast preparation right out our windows at 4am with scraping furniture and staff talking. Had to leave 2 days early for medical treatment. I would not stay here again for free."

"Spectacular property, staff, and menu! Nothing to improve on what so ever!! Definitely worth the extra $$ if quality is important to you."

"Beautiful property! Everything was amazing. "

"Such a lovely experience all around. Clean, well kept, lovely staff, plenty of amenities. Butler service was an incredible addition. Though you cannot swim in the ocean, its great to walk along. "

"Ruffo, our beach server, was the best. He made our trip special! Thanks Ruffo!"