Ratings based on 876 Verified Reviews

3.7 out of 5
85% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 19 Dec 2023
Comment from Hotel Management
9 Jan 2024 by Lucie, Hotel Management
Bonjour Jasmin,N'hésitez pas à passer en réception afin de solutionner les problèmes que vous pouvez rencontrer pendant votre séjour.A très vite
4 out of 5
by A verified traveler

Good hotel!

Posted 22 Jan 2022 on Hotels
It"s a nice hotel. The staff was great!
Comment from Hotel Management
26 Jan 2022 by Jennifer, Hotel Management
Dear Customer, Thank you for your comments following your stay in our Hotel Première Classe in Touques. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again. cordially jennifer
4 out of 5
by A verified traveler

Posted 8 Jan 2022 on Hotels
Impeccable Un peu bruyant mais bien situé
Comment from Hotel Management
12 Jan 2022 by Jennifer, Hotel Management
Cher client, Nous vous remercions pour vos commentaires suite à votre séjour dans notre Hôtel Première Classe de Touques. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau. Cordialement Jennifer
2 out of 5
by A verified traveler

Posted 2 Aug 2019 on Hotels
People were noisy but staff were helpful
Comment from Hotel Management
10 Aug 2019 by Jennifer, Hotel Management
Dear Customer, We have taken note of your comments. The opinion of our customers is a source of constant improvement. Unfortunately we are in an establishment that receives a lot of people and some people sometimes make noise when coming home, not being aware of others. We understand that this situation has hurt your stay and we are sorry. Hoping to see you again soon. cordially Jennifer
5 out of 5
by A verified traveler

Helpfull and central

Posted 23 Jun 2019 on Hotels
they were very helpful
Comment from Hotel Management
26 Jun 2019 by JENNIFER, Hotel Management
Dear Customer,   We thank you for your comments following your stay in our Première Classe Hotel Touques. Looking forward to welcoming you again. cordially
5 out of 5
by A verified traveler

Good hotel at great price

Posted 20 Jun 2019 on Hotels
Friendly welcome at 20:59! (The check in was meant to finish at 21:00, but this didn't seem to be any trouble to Elisa.) While the room wasn't spacious, it was comfortable enough for our stay. The breakfast was really good value.
Comment from Hotel Management
22 Jun 2019 by Jennifer, Hotel Management
Dear Customer,   We thank you for your comments following your stay in our Première Classe Touques hotel. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. Looking forward to welcoming you again, please believe in the expression of our best feelings. Regards,
4 out of 5
by A verified traveler

Hotel needs smoke alarms

Posted 20 Apr 2019 on Hotels
My mixed score is a reflection of that the first night I did not enter the room before the staff had left and therefore could not ask for another. The room stank of cigarette smoke and as I am very allergic I spent the night coughing and itching. No amount of airing helped. However, they changed my room the next day but then there was no toilet paper. The pillows were very lumpy. I have stayed there before and on the other occasions have had nothing to complain about.
Comment from Hotel Management
20 Apr 2019 by Jennifer, Hotel Management
Dear Customer,   I thank you for making a feedback regarding your stay.   We are sorry for the discomfort caused by this situation.   We will put the information back to our room service.   Hoping to see you again in our establishment.   Regards,   Jennifer
5 out of 5
by A verified traveler

Good place and very nice helpfull staff.

Posted 29 Apr 2018 on Hotels
Very nice and helpful staff. Comfortable room and bed. plenty of sockets and well placed. Clean and well ironed bed linen. Easy to find and great that there are several big supermarkets within very short walking distance. 5 min drive from centre of Deauville or Troville sur Mer.
Comment from Hotel Management
29 Apr 2018 by jennifer, Hotel Management
Dear Customer, We thank you for your comments following your stay in our Première Classe Touques hotel. Also, we will not fail to share your appreciations with our entire team. Looking forward to welcoming you again, please believe in the expression of our best feelings. cordially Jennifer
5 out of 5
by Dmitri

Posted 3 Oct 2017 on Hotels
Comment from Hotel Management
17 Oct 2017
Cher client, Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires ! Cordialement
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2016 on Hotels
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