Ratings based on 251 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2024
great bang for your bucks.
Comment from Hotel Management
8 Feb 2024 by The Saint Exupéry team, Hotel Management
Thank you very much dear Yo ! :) We're glad you keep a good impression of your recent stay with us ! We hope you'll have the chance to have you again here. Thank you for staying with us, best regards
by A verified traveler from Brooklyn
Posted 2 Dec 2023
It’s outdated and getting renovated floor by floor.
The team at guest relations is amazing, kind and knowledgeable.
Comment from Hotel Management
5 Dec 2023 by The Saint Exupéry team., Hotel Management
Dear Maria,Thank you for sharing your experience with us. We appreciate your understanding regarding the ongoing renovations in our establishment. We are working diligently to upgrade and modernize our facilities, striving to enhance our guests' experience.We are thrilled to hear that our guest relations team made a positive impression on you. Providing exceptional service is a top priority for us, and we're delighted that their kindness and knowledge contributed to your stay.We hope for the opportunity to welcome you back once our renovations are complete, offering you an upgraded and more enjoyable experience.Warm regards,
by A verified traveler
Posted 14 Nov 2023
Quite location in the City, close to Railway Station and hundreds of shops. The rooms have mini kitchen facilities with everything needed for basic meals. Our interactions with Reception were very good and there is a great team here.
Comment from Hotel Management
15 Nov 2023 by The Saint Exupéry team, Hotel Management
Dear Ewan,Thank you ever so much for sharing your delightful experience with us. We're thrilled to hear that you enjoyed our quiet city location, conveniently situated near the railway station and surrounded by numerous shops, making your stay both peaceful and accessible.It's fantastic to know that the rooms with their mini kitchen facilities provided you with everything necessary for preparing basic meals. We're delighted that this aspect contributed positively to your stay experience.Moreover, we're genuinely appreciative of your kind words regarding our reception team. Ensuring our guests feel welcomed and attended to is of utmost importance to us, and it's wonderful to hear that our team's interactions added value to your stay.Your feedback is invaluable to us, and we're grateful for your recognition of our efforts. We hope to have the pleasure of hosting you again in the near future.Warm regards,
by A verified traveler
Posted 9 Oct 2023
Spent 3 days in Toulouse for Rugby 2023 World Cup the place was perfect. Quiet
Clean. Bed was comfortable. Area was great with plenty restaurants and places to see
Guy at desk was nice and great communication picking up key after hours.
Comment from Hotel Management
10 Oct 2023 by Matthieu - Revenue Manager, Hotel Management
Dear Steven,Thank you for choosing to stay with us during your visit to Toulouse for the Rugby 2023 World Cup! We're delighted to hear that our place was perfect for your needs. It's great to know that you found it quiet, clean, and the bed comfortable, ensuring a restful stay.We're also thrilled that you enjoyed our wonderful location, surrounded by plenty of restaurants and interesting places to explore. Our team takes pride in providing excellent service, and we're pleased to hear that Guy at the front desk made your check-in experience smooth and communicated effectively for key pickup after hours.We appreciate your positive feedback, and it would be a pleasure to welcome you back on any future trips to Toulouse. Enjoy the rest of the Rugby World Cup!Kind regards,
by A verified traveler
Posted 7 Oct 2023
Overall it was okay. Smaller than I’d hoped.
Comment from Hotel Management
13 Oct 2023 by The Saint Exupéry team, Hotel Management
Thank you for your words Maria. We hope you had a great stay among us and that you enjoyed your time here in Toulouse. We're sorry the room size did not meet your expectations, we hope we'll have the opportunity to get a second chance and offer you a bigger space for your future stay in Toulouse. We hope you had a safe travels back home. Best regards,
by A verified traveler
Lyon World Cup Rugby
Posted 25 Sep 2023 on HotelsVery helpful reception!,
Comment from Hotel Management
26 Sep 2023 by The Saint Exupéry team, Hotel Management
Thank you for your wonderful feedback Norman !
by A verified traveler
Posted 20 Sep 2023
Comment from Hotel Management
11 Oct 2023 by L'équipe du Saint Exupéry, Hotel Management
Merci Ricardo !
by A verified traveler from Sherman Oaks
Posted 11 Sep 2023
Comment from Hotel Management
2 Oct 2023 by The Saint Exupéry team, Hotel Management
Thank you Donald !
by A verified traveler
Posted 30 Jul 2023 on Hotels
Comment from Hotel Management
31 Jul 2023 by L'équipe du Saint Exupéry, Hotel Management
Merci Daryl.
by A verified traveler
Posted 11 Jul 2023
Good
Comment from Hotel Management
12 Jul 2023 by The Saint Exupéry team, Hotel Management
Thank you very much dear Lukasz for your kind feedback. Please, let us know should you are coming back soon to Toulouse. We will be pleased to have you here again and will do our best to make your stay even more better. The whole team joins me to thank you again for your kind comment. With our warmest regards.
