Ratings based on 550 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 29 Apr 2024
Unfortunately, the rooms are below average… very old furniture and disappointing, doesn’t match the price. I was fooled by the lobby and the restaurant downstairs but the rooms are like 2 stars hotel rooms Not worth it!
Comment from Hotel Management
30 May 2024 by Service communication - Hôtel PALLADIA, Hotel Management
Dear Guest,The hotel lobby has just been redecorated.We have 3 categories of rooms of different standing, the establishment renovates the rooms progressively.We regret that you were not entirely satisfied.Yours sincerely,Communication department
5 out of 5
by A verified traveler

Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by Kévin, Réceptionniste., Hotel Management
Dear Mr Hardy,First of all we want to thank for choosing the Palladia hotel for your stay in Toulouse, also we are glad to know you enjoyed your time with us,Kind regards.
4 out of 5
by A verified traveler

Posted 25 Jul 2023
Lovely night's sleep. Meal and breakfast really good. But bedrooms need a coat of paint, white would look so much fresher than the magnola.
Comment from Hotel Management
27 Jul 2023 by Mathieu - Front Office Manager, Hotel Management
Dear Louise, thank you for your kind review regarding your stay at the Hotel Palladia , we were delighted to welcome you.We have taken into account your remark , it permit us to improve our service.Kind regards,
2 out of 5
by A verified traveler

Posted 9 Feb 2023
Decor was outdated. Shuttle service that was advertised was more complicated and not what was advertised on the website. King bed room was not an king bed, two twin beds were pushed together to make it a king bed. People were smoking through the vents and made our room smell like a dispensary. Isolation was minimal, We could hear the ambulances across the way all night long.
Comment from Hotel Management
21 Feb 2023 by Xavier, Hotel Management
Dear Guest,Thank you for choosing Le Palladia hotel for your stay in Toulouse and for taking the time to leave us a message.We are sorry to know your experience was not the one you expected. All your remarks are well noted and we will try to improve the facilities as best as we can.Awaiting the opportunity to welcome you again in our proprety, we wish you a nice day.The front desk team.
5 out of 5
by A verified traveler

Posted 28 Nov 2022 on Hotels
Comment from Hotel Management
24 Jan 2023 by Xavier, Hotel Management
Cher Monsieur,Nous vous remercions d'avoir choisi l'hôtel Le Palladia pour votre séjour à Toulouse et de nous avoir laissé votre commentaire.Nous sommes ravis d'apprendre que vous avez apprécié de séjourner dans notre établissement et que nous ayons pu satisfaire à vos attentes.Dans l'attente d'avoir le plaisir de vous accueillir de nouveau, nous vous souhaitons une agréable journée.Bien cordialement,La réception
4 out of 5
by A verified traveler

Posted 27 Jul 2022
Lovely pool area and great staff. We were unlucky and had an issue with the air conditioning but it wasnt a big issue
Comment from Hotel Management
9 Aug 2022 by Grégory, Hotel Management
Dear Louise, Thank you very much for the comment, we do appreciate feedback. and we are happy to know that you liked our staff and accomodity Kind regards
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2020 on Hotels
5 out of 5
by A verified traveler

comfortable and welcoming hotem

Posted 22 Dec 2019 on Hotels
Very welcoming. Spacious and comfortable room. Surprisingly quiet given its proximity to flight path and motorway.