Ratings based on 374 Verified Reviews

3.2 out of 5
83% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
2.9 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 May 2024
Didn’t get clean towels the whole time. Didn’t see anyone there
2 out of 5
by A verified traveler

Posted 11 Apr 2024
The toilet in the hotel was broken so we were asked to find a small apartment; one of their other properties. Being only in France for a few hours, we had a difficult time finding the mysterious door that blended in with the rest of the nightlife. It took about a hour of walking around at 9pm with our bags and asking many for help along the way. The apartment was maybe 50 sq feet, very small. The window had a barricade so you could not see out of it but the noise still made its way in. We could not get the AC to work so it was very, very hot inside, despite it being only 50 degrees F outside. It was an experience!
3 out of 5
by A verified traveler

Posted 22 Dec 2023
Comment from Hotel Management
17 Feb 2024 by zahira, Hotel Management
A bientôt.
1 out of 5
by A verified traveler from Neubiberg

Posted 10 Dec 2023
Room underground! It was below street level (this should be written very clearly when booking, it wasn’t written at all). without windows. Smallest bathroom ever seen. Spots on the walls. Two nights stay, room not cleaned after the first night.
Comment from Hotel Management
13 Dec 2023 by zahira, Hotel Management
Nôtre établissement est très bien.
2 out of 5
by A verified traveler

Posted 10 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by zahira, Hotel Management
A BIENTOT.
2 out of 5
by A verified traveler

For the money go elsewhere

Posted 10 Oct 2023 on Hotels
Front desk wasn't there when I showed up. Came walking down street about ten minutes after I arrived and stood out front. Tiniest shower ever, can't control AC temp in room, no hand towel or shower mat and the room I had was on front at street level. Super noisy.
Comment from Hotel Management
26 Oct 2023 by Zahira , Hotel Management
A bientôt.
5 out of 5
by A verified traveler

Posted 7 Jul 2023
The staff were brilliant and the room was neat and tidy. I’d recommend this place
Comment from Hotel Management
7 Jul 2023 by zahira, Hotel Management
Merci pour tout.
1 out of 5
by A verified traveler

Be careful booking here

Posted 16 Jun 2023 on Hotels
I turned up at the hotel at 23:30, tired, not really knowing my way around and 2% phone battery because the trains didn't have charge points - only to be told I'm staying at an appartment 10 mins away! Not sure if this is normal in France, but I didn't like it. Had there not been another person, who knew the way, I wouldn't have found it. Also the appartment was next to a church, so if you want a sleep in forgot, bells ringing at 8:20am and again, like a child who won't let go of a rope, at 8:50. It's not the year 1600 anymore. Thankfully the bed was clean but it was a grotty 1 star appartment.
Comment from Hotel Management
26 Jun 2023 by zahira, Hotel Management
Nôtre hôtel est très bien.
4 out of 5
by A verified traveler

Posted 16 Apr 2023 on Hotels
Comment from Hotel Management
18 Apr 2023 by ZAHIRA, Hotel Management
MERCI.
3 out of 5
by A verified traveler from new york

Posted 1 Mar 2023
Comment from Hotel Management
21 Mar 2023 by zahira, Hotel Management
MERCI