Ratings based on 209 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Quebec
Posted 13 Oct 2023
Located in an industrial zone, quiet at night. Room was of a decent size, clean and comfortable.
Comment from Hotel Management
18 Oct 2023 by Damien, Hotel Management
Dear Jennifer, thank you for leaving a review.We are glad to know your stay went well and we hope to see you again here.
by A verified traveler
Clean and comfortable
Posted 18 Aug 2018 on HotelsBooked very last minute and arrived when reception was closed by they text instructions how to get into the hotel and room. Clean and comfortable perfect for a nights stay
Comment from Hotel Management
22 Aug 2018 by Damien, Hotel Management
Dear Justine, thank you for leaving a comment, but we think this comment was not meant for us! Our reception is always open and we don't text instructions as the staff is physically available 24/7... :)
Recommended
for Everyoneby A verified traveler
Lovely Stay
Posted 16 Jul 2018Considering cost it’s very good value for money. The local area isn’t bustling but like a lot of local towns in this area it is to be expected. We stayed as part of a wedding party hired a car and found it very convenient.
Staff are very accommodating and friendly, food and drinks are reasonable and there’s a lovely choice for breakfast.
Rooms are clean, typical amenities but we had a studio which seemed to come with a complete kitchen which was unexpected but great.
Don’t expect 5* luxury but for its standing it exceeded our expectations.
We would highly recommend and return again.
Comment from Hotel Management
17 Jul 2018 by Damien, Hotel Management
Dear Guest, we would like to thank you for reviewing your stay.
We are truly glad you enjoyed your stay and we hope everything went great regarding the wedding as well!
We are looking forward to welcoming you again at Octel!
by william from St. Paul, MN
Lots of better choices in the Toulouse area
Posted 17 Aug 2016 on HotelsExtremely odd location for a hotel, buried in a very strange industrial park and difficult to find.
Comment from Hotel Management
23 Aug 2016 by General Manager, Hotel Management
Dear William, we are sorry to know that you did not like the hotel location.
The hotel is located in a vast shopping and business area. Nonetheless, we hope that you liked the hotel itself and we would be glad to welcome you again!
by Michael from St. Albans
Great rate, OK location, slow WiFi.
Posted 21 Aug 2015 on HotelsReasonable hotel but with a great rate. Restrictive and slow WiFi.
Firstly, the hotel was really difficult to find. It is part of an out of town industrial estate on the outskirts of Toulouse and not immediately obvious from the road. The location was fine for our purposes but others should take note.
The hotel was clean if a little worn. One slight issue was there is a particularly pervasive smell of cigarettes.
The biggest issue was the WiFi. They have their own filtering services that tries to break secure/encrypted connections to websites like google. This means that your browser reports that someone is trying to hack your connections and also means that apps such as google maps, gmail and play store do not work. Additionally, if you try to use an alternative search engine such as bing, the hotel filtering service tells you that you are potentially accessing an illegal site. Even if you navigate around these issues the WiFi is very slow.
Comment from Hotel Management
7 Sep 2015 by jdp, Hotel Management
Dear Sir,
Thank you for taking the time to write your comment, we appreciate it.
We apologize for the wi-fi issues you encountered, and we want to let you know that all the filter-related issues you mentioned have been fixed.
We hope to see you again at Octel!
Recommended
for Everyoneby A verified traveler from Chicago, IL, USA
Wonderful!
Posted 21 May 2015
Pros: The staff and the room
Cons: Nothing I can think of
Location: Not much in the immediate area.
We were booking blind when we reserved our room here, and when we arrived we were more than pleasantly surprised, The room was very spacious, well decorated, and the bathroom was wonderful. Everything about this place is great, and I really enjoyed our stay. I only wish I could have stayed longer! The staff is very helpful and friendly.
Comment from Hotel Management
7 Jun 2015 by Damien, Hotel Management
Your comment truly is heartwarming, and we are glad to see you enjoyed your stay here.
We are looking forward to seeing you again at Octel!
by Stephenson from Kent
Good Stopover when driving from UK to Spain
Posted 7 Aug 2013 on HotelsA very nice, functional hotel and very good for a stopover which is half way from mid Kent en route to Alicante. It was very clean but we could not find air conditioning? However, it was not too hot in the room but would have benefited with aircon. Seemed to be plenty of places to eat locally. Would have been hard to find without a Sat Nav! WiFi was very good in the room. We are staying here again on our way back in 2 weeks.
by A verified traveler
Moyen niveau du bruit
Posted 18 Feb 2024 on HotelsL'hôtel bien situer.
Du bruit le soir entre 22h et 00h00.
Le matelas etait pas confortable .
Comment from Hotel Management
26 Feb 2024 by Damien, Hotel Management
Madame, nous prenons bien en compte vos remarques.Nous sommes navrés que vous ayez pu constater du bruit dans le voisinage au cours de cette soirée. Au plaisir de vous accueillir de nouveau à l'Octel.
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
15 Feb 2024 by Damien, Hotel Management
Madame, nous vous remercions d'avoir pris le temps de noter votre séjour. Nous sommes ravis de voir que votre séjour s'est bien déroulé, et que l'hôtel correspond à vos attentes. Au plaisir de vous accueillir de nouveau à l'Octel.
by A verified traveler
Posted 16 Jan 2024 on Hotels
Comment from Hotel Management
16 Jan 2024 by Damien, Hotel Management
Madame, nous vous remercions pour cette note maximale et vous souhaitons une très belle journée.
