Ratings based on 212 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Le service était exemplaire et très accommodant. Tout était propre (les rideaux avaient l’air assez vieux mais c’était pas si mal) et l’endroit est plutôt commode si on veut rester près de la gare. En tout et pour tout une expérience positive.
Comment from Hotel Management
27 May 2024 by Ségolène, Hotel Management
Bonjour Madame,Merci beaucoup pour cet excellent commentaire !Revenez quand vous voulez dans notre établissement.La réception
by A verified traveler
Posted 28 Jan 2024
Comment from Hotel Management
24 Feb 2024 by Louise, réceptionniste, Hotel Management
Merci d'avoir pris le temps de nous partager votre expérience. N'hésitez à nous joindre par mail à contact@grand-hotel-orleans.fr, afin de partager vos remarques sur votre séjour.Cordialement,L'équipe du GHO
by A verified traveler
Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
27 Jan 2024 by Louise, Hotel Management
Nous vous remercions pour votre note, elle nous permet d'améliorer nos services de jour en jour.N'hésitez à revenir lors de votre prochain passage sur Toulouse.L'équipe du GHO
by A verified traveler from Whittier
Posted 24 Jan 2024
We expected a place close to la gare and walking distance to Capitole. Location was perfect. It is an old building, rooms are small but very clean and functional. We stayed 1 night, so had little need for room. May reconsider or ask ask for larger room if staying several days.
Comment from Hotel Management
27 Jan 2024 by Louise, réceptionniste, Hotel Management
Thank you very much for taking the time to leave us a comment.Please do not hesitate to ask us about our different room categories the next time you visit Toulouse, as each of our rooms are unique unto themselves.We look forward to welcoming you again soon!The team at the GHO
by A verified traveler
Posted 20 Jan 2024
It was welcoming and clean
Comment from Hotel Management
27 Jan 2024 by Louise, Hotel Management
Thank you for your comment.We are delighted to know that your stay with us was pleasant. We look forward to welcoming you the next time you visit Toulouse!The team at GHO
by A verified traveler
Great classic style an fantastic location.
Posted 15 Oct 2023 on HotelsVery quaint hotel. Staff was exceedingly friendly. The room was a tad small, but served our purpose as well. Location was just across the street from the bus and train station. We plan on returning the next time we’re in Toulouse.
Comment from Hotel Management
22 Oct 2023 by Ségolène, Hotel Management
Hello,We are very pleased to read your review! Thank you very muchWe are delighted that you enjoyed our welcome. We will pass it on to our teams. We are also proud to see that you liked our hotel.We would be happy to see you again soon for another stay in Toulouse.The entire team at the Grand Hôtel d'Orléans
by A verified traveler
Posted 29 Sep 2023 on Hotels
Comment from Hotel Management
1 Oct 2023 by Louise, réception, Hotel Management
Merci pour votre retour, et merci pour cette note des plus élevées ! Nous sommes heureux d'avoir pu répondre à vos attentes.Au plaisir de vous retrouver lors d'un prochain séjour,L'équipe du GHO
by A verified traveler
Posted 6 Sep 2023 on Hotels
Comment from Hotel Management
1 Oct 2023 by Louise, réception, Hotel Management
Merci pour votre note, elle donne plaisir à voir.En espérant vous revoir lors d'un prochain séjour.L'équipe du GHO
by A verified traveler
Posted 27 Aug 2023
Comment from Hotel Management
5 Sep 2023 by Ségolène, Réceptionniste, Hotel Management
Bonjour Henri,Nous vous remercions pour cette excellente note et espérons vous revoir prochainement.Belle journée,L'équipe du GHO
by A verified traveler
Good location, pleasant staff
Posted 27 Jul 2023 on HotelsGreat location, good food pleasant staff , near the Railway Station and close enough to city centre. The AC was very welcome in the warm weather. The room was comfortable and there was no problem with noise as other reviewers mentioned !
Comment from Hotel Management
4 Aug 2023 by Cécile/ Cheffe Réceptionniste, Hotel Management
Votre retour d'expérience nous ravis, merci pour ce partage et le temps consacré à écrire ces lignes. Le Grand Hôtel Orléans vous accueillera pour un prochain séjour avec grand plaisir ; nous avons hâtes de vous revoir :) Toute l'équipe du GHO
