Ratings based on 539 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Great little hotel not far from the airport. Very clean, staff extremely helpful. Bar/restaurant had pretty good food options. Would stay again.
Comment from Hotel Management
7 May 2024 by David, Hotel Management
Dear Leslie,First of all, we would like to thank you for taking the time to leave us this wonderful comment.We are delighted that you enjoyed our hotel residence Clarion Toulouse Aéroport so much!We hope to see you again !Kind regards,David1st of reception
by A verified traveler
It looked good on paper
Posted 25 Feb 2024 on HotelsThe folks at check in were fantastic and quite frendly, they did what they could.
Booked hotel as there was a on property restaurant, a spa with sauna and heated swimming pool. The restaurant was closed, the sauna nor steam room were working and the heated swimming pool would be great if I was a Polar Bear. In addition, the TV in the room would just stop working and mysteriously start working again after several hours had passed.
Comment from Hotel Management
30 Mar 2024 by David, Hotel Management
Dear,We have read your review and regret that it is rather mitigated. Please be assured that we are taking note of each of the points you raised, so that we can improve our service in line with your expectations.For environmental reasons, our indoor swimming pool is heated to 29C. We are sorry that this did not meet your expectations.Thank you for highlighting the friendliness of the staff. We will forward your compliments to them.We hope that you will place your trust in us once again, so that we can prove you that the situation you have experienced is exceptional.Kind regards,David1st of reception
by A verified traveler
Posted 25 Jan 2024
Nice & affordable close to Toulouse airport
by A verified traveler
Posted 25 Dec 2023 on Hotels
by A verified traveler
Posted 20 Nov 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by Anne, Hotel Management
Bonjour Madame Bahi,Merci d'avoir pris le temps de nous faire un feedback sur votre séjour. Nous nous excusons vivement pour les inhabituels soucis technique (lavabo, chaines TV) que vous avez rencontrés dans votre appartement. Nous regrettons véritablement que vous soyez déçu de votre séjour parmi nous et espérons avoir l’occasion de vous revoir lors d’un prochain séjour, pour ainsi vous laisser sur une impression favorable.Bien cordialement,Anne G.Adjointe de direction
by A verified traveler
Posted 16 Nov 2023 on Hotels
by A verified traveler
Posted 14 Nov 2023
Stayed last week for a couple of nights. Booked a 2 bedroom unit with a work colleague, which made it a very affordable place to stay. Our French is poor, but hotel staff spoke excellent English. Had a lovely burger and chips at the restaurant next to hotel one evening and a lovely pizza at a pizzeria about 250m away. Taxi's found the place easy and very convenient for the airport.
Comment from Hotel Management
22 Nov 2023 by Malik - Front office manager, Hotel Management
Dear Andrew, We are happy to learn of your recommendation. Thank you. we are glad you enjoyed your stay at the our residence Zenitude Toulouse Airport!Looking forward to seeing you again!Best regards,
by A verified traveler
Posted 8 Nov 2023 on Hotels
Comment from Hotel Management
26 Nov 2023 by Malik B - Chef de réception , Hotel Management
Cher Christian, Un grand merci pour votre bonne note !Au plaisir de vous recevoir à nouveau au sein de notre résidence Zénitude Toulouse Aéroport.Bien cordialement,
by A verified traveler
Posted 18 Oct 2023 on Hotels
Comment from Hotel Management
26 Nov 2023 by Malik B - Chef de réception , Hotel Management
Cher James, Merci pour votre excellente note!En espérant vous revoir prochainement au sein de notre résidence Zénitude Toulouse Aéroport.Bien cordialement,
by A verified traveler
Posted 7 Oct 2023
Lovely quick overnight, convenient, a spacious efficiency suite, comfortable and staff was very friendly and helpful. Had great dinner at cafe next door and hotel breakfast buffet next morning.
Comment from Hotel Management
22 Nov 2023 by Malik - Front office manager, Hotel Management
Dear KIRAH, It gives us great pleasure to receive your compliments. We are very happy to see that you had a pleasant stay at the . We are delighted that you enjoyed your apartment and its location.In the hope of welcoming you again, Best regards,
