Ratings based on 468 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
27 May 2024 by Citadines Team, Hotel Management
Dear Samantha,Thank you very much for this good rate at 5/5 !We hope to have the pleasure to welcome you again !Kind regards
by A verified traveler
Posted 3 May 2024
It is located at the best area of toulouse, opposite to the best restaurant for cassoulet. The unit is tiny but chick and comfy. Strongly recommended
by A verified traveler
Posted 9 Mar 2024
Dirty and there was no check-in staff for when I arrived
Comment from Hotel Management
11 Mar 2024 by Citadines Team, Hotel Management
Dear Aramis,We are very sorry to read that you were not satisfied of your stay. Even, there was only a security guard whan you arrived, he has trained to propose a new room if the guest is not satisfied. We hope to have the pleasure to welcome you again and show you our best.Kind regards,
by A verified traveler
Excellent location and good space
Posted 22 Dec 2023 on HotelsWas great
Comment from Hotel Management
22 Dec 2023 by The Front desk team, Hotel Management
Dear Mohamed, Thank you so much for your positive feedback.We hope to have the pleasure to welcome you again in the nearest future.Kind regards,
by A verified traveler
Posted 9 Nov 2023 on Hotels
Location of the hotel is fantastic. Breakfast was simple but good enough to fill up on in the mornings. The staff are friendly and helpful
Comment from Hotel Management
13 Nov 2023 by Citadines Team, Hotel Management
Hello,Thank you for sharing your positive feedback.Your compliments will be shared with the entire team !Kind regards,
by A verified traveler
Great value accommodation
Posted 23 Oct 2023 on HotelsValue for money, great location with good security, this property gives you a more spacious stay than the usual hotel. It is an older property but the little things are done right, it is very clean, suitably appointed and the breakfast is definitely beyond just continental.
Comment from Hotel Management
23 Oct 2023 by The Front desk team, Hotel Management
Dear Kelvin,Thank you very much for sharing your positive feedback. We are glad to read that you enjoyed you stay with us.Kind regards,
by A verified traveler
Posted 17 Oct 2023 on Hotels
Comment from Hotel Management
18 Oct 2023 by Abderrahhman , Hotel Management
hello!thank you for your positive response.Thank you for your kindness and your stay in our residence. we hope to see you again soonWarm regards
by A verified traveler
Posted 11 Oct 2023
This hotel had a kit here that allowed us to easily make coffee (even though it was available in the lobby). The front desk help us get a cab on the morning we left and we’re very freindly.
Comment from Hotel Management
13 Oct 2023 by Citadines Wilson Toulouse Team, Hotel Management
Dear Jefffrey,We are glad to read that you enjoyed your stay with us.We hope to have the pleasure to welcome you again in the nearest future.Kind regards,
by A verified traveler
Posted 7 Oct 2023 on Wotif
This property is very dated, worn out and dingy. We booked a non-smoking room but the room stank of cigarette smoke. The main room door didn’t lock properly unless you pulled it closed, making it easy to accidentally leave unlocked, and the internal doors were all awkward to close as well. The design of the apartment was weird, having to walk through the kitchen and bedroom to get from the toilet to the bathroom. On the plus side, it’s right in the middle of everything in Toulouse and the bed was clean and comfortable enough (although I don’t think the floor had been vacuumed/mopped for a while).
Comment from Hotel Management
11 Oct 2023 by The Front desk team, Hotel Management
Dear Lisa,Thank you for sharing your feedback. Your comments help us to improve our product and services.Kind regards,
by A verified traveler
Posted 1 Oct 2023 on Hotels
Comment from Hotel Management
5 Oct 2023 by Citadines Wilson Toulouse Team, Hotel Management
Dear Anne,We are glad to read that you appreciated your stay with us. We hope to have the pleasure to welcome you again in the nearest future.Kind regards,
