Ratings based on 216 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 13 Dec 2023 on Hotels
Very rude people who work here. Room was small and had use keycard to get through multiple doors to get to area to get to the rooms. I’d rather sleep in my car than stay here again. Much better hotels in the area. This is probably the worse one. Again the rudest staff I’ve ever dealt with.
5 out of 5
by A verified traveler

Posted 12 Dec 2023 on Hotels
Every member of the hotel staff was pleasant and helpful. Hotel was perfectly located within the very heart of historic Toruń. Room was spotlessly clean, comfortable, and fairly priced. I recommend without hesitation.
5 out of 5
by A verified traveler

Posted 31 Aug 2023 on Hotels
Great location. Friendly staff. Room very clean We liked balcony
2 out of 5
by A verified traveler

Posted 28 Aug 2023
The location of the property was great, close to all amenities. The staff was lovely. The property did not have a lift. We had to carry our luggage up to the 2nd floor, which wasn’t great. The room did not have air conditioning, making it impossible to sleep.
2 out of 5
by A verified traveler

Nie polecam

Posted 31 Jul 2023 on Hotels
Zdjęcia nie oddają rzeczywistości - pokój był ciemny (okno na podwórko), brakowało klimatyzacji i przy temperaturze na zewnątrz 20 stopni C. w środku było duszno. Za oknem słychać było dźwięki jakiś urządzeń, co przeszkadzało spać. Śniadania bardzo podstawowe (niemal w ogóle nie było warzyw) i monotonne. Jedynie lokalizacja jest ok oraz personel był przyjemny. Biorąc pod uwagę całość, to zdecydowanie nie warto.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2023 on Hotels
5 out of 5
by A verified traveler

Posted 5 Apr 2023 on Hotels
Stayed at Carna Roza for 11 days. Even though the view was not spectacular, from my particular room, the room itself was spacious, modern, clean and comfortable. Breakfast was delicious and the customer service impeccable!! The staff were all extremely courteous, attentive, and accommodating. Convenient location. Would definitely recommend this hotel for a a quality stay in Torun
5 out of 5
by A verified traveler

Excellent Toruń Hotel

Posted 28 Oct 2022 on Hotels
Hotel Czarna Rosa was a great experience from start to finish, as I received an extremely warm welcome and they even held my luggage for me after checkout while I walked around the town. The only slight negative is that there is no parking, which means using the rather expensive secured lots under the bridge.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Mar 2022 on Hotels