Ratings based on 185 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 May 2024
We had a wonderful time in Torun. 1231 Hotel was great for our needs. It is so close to the Old Town (5 min walk) The hotel was clean, staff were great. Parking was easy Highly recommended
4 out of 5
by A verified traveler

Posted 19 May 2024
Lovely old converted mill in a great, walkable location at the edge of the old town. The staff were friendly and spoke English. The restaurant was very good, too. I highly recommend having a dinner there. The only reasons (very minor) I would not give 5 stars were: 1. There was a clicking noise from the lights in the hallway that bothered my (adult) kids all night. They told the front desk, but not sure if it was understood. 2. The duvets on the beds were small and difficult to keep our feet covered. But these are very minor complaints. Overall we really enjoyed our stay of 2 nights at 1231.
5 out of 5
by A verified traveler

Posted 21 Mar 2024
Best hotel staff in all of Poland. If you are traveling to Toruń, this should be the only hotel you consider.
5 out of 5
by A verified traveler

Posted 5 Feb 2024
The staff at the front desk were extremely good...professional and were always ready to help with my laundry and any general question. The same staff booked my train ticket for me, which helped me relax...my train trip was uneventful....and the staff at breakfast were fabulous too....
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2023
5 out of 5
by A verified traveler

Posted 10 Dec 2023
It was very nice and accommodating. The staff was friendly and I felt safe. They assisted with taxi pickup to and from the airport in Warsaw, which was very kind of them. I would definitely recommend staying here.
5 out of 5
by A verified traveler

Posted 25 Nov 2023
Nice rooms and staff
5 out of 5
by A verified traveler

Posted 27 Oct 2023
Wonderful hotel on the edge of Old Town. Staff was great. Restaurant great. Best breakfast I've had at a hotel in Poland.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2023 on Hotels