Ratings based on 50 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 11 Jun 2024
Property is in a great location. Hotel was a little disapppinting, rooms were not particularly clean.
4 out of 5
by A verified traveler

Posted 9 Jun 2024
The staff are fabulous , great breakfasts, beautiful surroundings.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Excellent Hotel with lovely views to the bay & near to some great walks . Very dog friendly & room was excellent as was the breakfast which was included in the price . All the staff were wonderful, helpful & very friendly . Will go there again without hesitation .
5 out of 5
by A verified traveler

perfect stay on an idyllic island

Posted 3 Dec 2023 on Hotels
The perfect place to stay on Guernsey! We booked a day and a half look-around on Guernsey and chose The Imperial for its location across the island from St Peter Port, to explore half one day and half the next. When we arrived, we were so glad to have lucked out with the somewhat secluded waterfront location with gorgeous view right from our room, lovely and accommodating staff and delicious meals for dinner and breakfast. The Imperial is perfect for settling in and feeling at home with generous meals and a cozy bar and public space. It feels like a home on the water but with amazingly friendly neighbors ready to help with whatever you need. We've thought of returning and staying again for the ultimate quiet getaway which is also minutes from any place you could want to visit on beautiful Guernsey.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Wonderful!,

Posted 25 Sep 2023 on Hotels
My stay at the Imperial was wonderful. The food was superb and the staff couldn’t have more friendly and helpful. I was made to feel very special. The bed was large and extremely comfortable and the room was very clean. In time the room needs up - dating as does the shower but I have no real complaints there. And there was a tray that not only had tea and coffee but biscuits and a chocolate drink - a lovely touch for me anyway!
3 out of 5
by A verified traveler

Posted 19 Sep 2023 on Hotels
Stairs and no lift, not much choice of breakfast
4 out of 5
by A verified traveler

Nice hotel if you’re staying in a sea view room!

Posted 5 Sep 2023 on Hotels
Booked 3 double rooms, unfortunately at time of booking all sea view rooms were already booked. Easy check in, all 3 rooms were on top floor - 1,3 and 5. Room 3 was actually a sea view room, spacious, lovely big window overlooking the bay and decent sized bathroom. Rooms 1 and 5 were very small with the the tiniest of showers so beware anyone who is slightly larger than average! Also tiny bath towels. Room 1 overlooked the utilities area and never got a breeze so was extremely hot, also noisy at night until around midnight with locals in the public bar below. Room 5 was a bit better, got some breeze, Sea view room got a lovely breeze. Rooms not very well laid out for anyone wishing to blow dry their hair - short leads on hairdryers so couldn’t see in the mirror! Good tea and coffee making supplies in rooms, with daily refresh of biscuits, drinks and small bottled water. Bus stop right outside the hotel so convenient for getting around the island if you didn’t have a car. Car park was small and a space isn’t guaranteed, however there is a public car park around the corner so wasn’t really a problem. Although we booked room only breakfast was in fact included which was a bonus. Small boxed cereals, yogurts and a minimal fruit bowl, juices hot drinks and a choice of cooked breakfasts and yogurt/fruit bowl. Restaurant bright and spacious, stunning sea views. Nice lounge bar, lovely outside eating/drinking patio area.
5 out of 5
by A verified traveler

Posted 4 Sep 2023 on Ebookers
What a fabulous place this is! The location and view over the bay are just stunning, and its a very comfortable, stylish place to stay, with excellent breakfast choices (even for veggies) and very nice staff. The only downside was the carpark which doesn't have enough space for the number of cars - but other easy options are available