Ratings based on 48 Verified Reviews
4.5 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
Wonderful property. Staff was outstanding and made you feel welcome
Comment from Hotel Management
26 Apr 2024 by owner, Hotel Management
Thank you very much for your review. We agree--our staff is fantastic!
by A verified traveler
Posted 24 Nov 2023
Perfect setting and staff. Cannot say enough about this property. Wouldn't stay anywhere else.
Comment from Hotel Management
8 Jan 2024 by owner, Hotel Management
Thank you very much!
by A verified traveler
Posted 30 Oct 2023 on Hotels
Loved the hotel and the area! So beautiful! Would recommend highly!
Comment from Hotel Management
30 Oct 2023 by owner, Hotel Management
Thank you very much! We hope to see you again.
by A verified traveler
Posted 28 Jun 2023
Amazing property, wonderful views, friendly staff, water was an issue twice and jacuzzi does not work
Comment from Hotel Management
19 Aug 2023 by George, Hotel Management
Thank you. Unfortunately you were here when there was little water in the valley. It was very temporary and was fixed within a few hours. The jacuzzi was broken and we were waiting on the repairman. I am sorry, but we cannot make a mechanical repair in a minute. We have to wait for the technician
by A verified traveler
Delightful stay with a wonderful view!
Posted 4 May 2023 on HotelsThis was our first trip to Italy and we found that La Chiusa was a perfect spot midway through our trip. A relaxing & inviting environment with a picture perfect view! The rooms are as described, we had a delicious meal at the restaurant with great service and the breakfast buffet was plentiful. The gardens and grounds are well maintained and enjoyable to stroll. We would definitely stay again and recommend to others.
Comment from Hotel Management
18 May 2023 by Elisa, Hotel Management
Dear Stacy, thank you so much for your review ! Can wait to see you soon! Elisa
by A verified traveler
Posted 26 Apr 2023
Stunning views of Tuscany. Lovely helpful staff.
Comment from Hotel Management
26 Apr 2023 by Owner, Hotel Management
Thank you. We want every guest to have a 5-star experience. What can we do to earn a 5-star rating?
by A verified traveler
Posted 15 Apr 2023
An absolute gem! Fairytale setting; superior food, service, amenities; life-changing vistas. I don’t know when but I’m coming back!
Comment from Hotel Management
15 Apr 2023 by Owner, Hotel Management
Thank you very much for your kind words!
by A verified traveler
Perfect Place in the Countryside of Tuscany
Posted 28 Nov 2022 on HotelsWe stayed one night, which wasn’t long enough, so we will be back. This is a property best to be considered for a trip to relax, enjoy the amazing scenery and get restored. It is a 15 minute drive to the Montepulciano, in the middle of the countryside with incredible views across the valley. The rooms and property are charming with their brick floors, shutters and furnishings. Check in before 8 PM, and be sure to tell them at least one day ahead if you want to eat in the restaurant. Otherwise, you will have to go off property. The breakfast was absolutely wonderful. Not only were there the wonderful pastries, fruit, cheeses, meats,etc., they will make you eggs to order. Huge bathroom and tube in our room. Only suggestion, replace the cheeky US pictures with some nice local prints, and the vibe will be perfecto. Thanks, for the bottle of Prosecco in our room! It was a wonderful touch.
Comment from Hotel Management
12 Apr 2023 by Owner, Hotel Management
Thank you very much.
by A verified traveler
Beautiful setting
Posted 21 Sep 2020 on HotelsWe enjoyed our stay here, we booked two nights and ate at their restaurant one of those nights. The food and wine were very enjoyable with a beautiful setting. The staff were great. The free breakfast was very good, a mix a fresh fruit and treats with eggs to order, the coffee was very good.
The rooms are a little dated, our toilet seat was broken (room number 5) which was annoying, other than that the bathrooms were ok and a good size.
Overall we’d recommend this place, it’s good value for money.
Comment from Hotel Management
12 Apr 2023 by Owner, Hotel Management
Thank you. The rooms are part of a 1700 year old structure and we want them to keep that character. You will find that our bathrooms and faculties are modern.
by A verified traveler
Posted 24 Oct 2019
La Chiusa was absolutely marvelous. It was the most charming property and the staff were the nicest, most wonderful people.
Comment from Hotel Management
26 Oct 2019 by Owner, Hotel Management
Thank you very much for the kind words. We enjoyed meeting you. Please come
back and see us.
