Ratings based on 584 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Great pool and hot tub. Breakfast was lacking.
Comment from Hotel Management
9 May 2024 by Front Desk, Hotel Management
Thank you for the review. We greatly appreciate your feedback. We will address the issue you expressed. We hope you enjoyed your time in the area.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
8 May 2024 by Front Desk, Hotel Management
Thank you for the review. We greatly appreciate your feedback. Have a great day and we hope to serve you another time.
by A verified traveler
Posted 4 May 2024
Thank you for an enjoyable stay
Comment from Hotel Management
8 May 2024 by Front Desk, Hotel Management
Thank you William for the review. We are always happy to hear when our guests enjoy their stay. Safe travels and we hope to see you another time.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Front Desk, Hotel Management
Thank you for the rating Nicole. We are pleased to hear you were happy with your stay and we hope to see you another time!
by A verified traveler
Posted 29 Apr 2024
Property lacked cellular and wi fi services. There were no beverage services of any type after 11am. Breakfast room was locked at 11 am. The owner was not receptive nor responsive to the many issue surrounding wi fi Staff tried but had few tools to work with.
Comment from Hotel Management
29 Apr 2024 by Front Desk, Hotel Management
We greatly appreciate your feedback and we apologize for the issues that accrued during your stay. We are working to fix the issues you expressed. We hope you enjoyed your time in the area.
by A verified traveler
Posted 27 Apr 2024
Nice staf
Comment from Hotel Management
29 Apr 2024 by Front Desk, Hotel Management
Thank you for the review. We greatly appreciate your feedback and are happy to hear you were pleased with our staff. We hope to see you another time!
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
15 May 2024 by Front Desk, Hotel Management
Thank you for the review we are so glad that you enjoyed your time here. Safe travels
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
15 May 2024 by Front Desk, Hotel Management
Thank you for the review. We are sorry to hear your experience fell short of your expectations. We hope you will give us another chance in the future. Safe travels
by A verified traveler
Posted 18 Apr 2024
Young man who worked at the front desk with the ponytail, offered us superb service. Please commend him.
Comment from Hotel Management
22 Apr 2024 by Front Desk, Hotel Management
Thank you for the review we appreciate your feedback. We are happy to hear our staff was helpful. We hope to see you another time, safe travels!
by A verified traveler
Posted 11 Apr 2024
Ok
Comment from Hotel Management
12 Apr 2024 by Front Desk, Hotel Management
Thank you for the review Edwin. We hope you enjoyed the Capitol Reef Area! Safe travels.
