Ratings based on 135 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good stay with some serious limitations
Posted 9 Mar 2020 on HotelsThe cabin we stayed in was simple and old. The beds were comfortable and we had hot water without any problems. The WiFi does not work during peak usuage hours and needs to be upgraded. It is fine during quiet times during the say. The kitchen is supplied with the bare minimum, no salt etc. The bathroom does not have a shelf to put your toothbrush etc so you are stuck with the edge of the sink or the floor.
Dogs and horses come up to the windows and doors and are adorable, however one night a dog barked for many hours and deprived us of much needed sleep. We loved the rest of the dogs. The views are fantastic.
They had walking sticks available to borrow and we saw a fishing rod. The listing shows laundry facilities but we were never told about them, so we aren’t sure about them. Our cabin did not have chairs outside the unit, which would have been nice. Still glad we stayed at the cabin instead of the refugios, as these seemed crowded, expensive, and overrated. Note: the roads into the park are very long and extremely washboarded, lots of flat tires on visitors’ cars.
by A verified traveler
Posted 22 Feb 2020
So comfortable with amazing views! We loved the heat coming from the floor.
by A verified traveler
Go for location
Posted 12 Feb 2020 on HotelsThe location and wifi get 5 stars. Don't expect anymore than that..cabin was not very clean, there is no daily maid service, and bed was extremely soft. Overpriced as are ALL hotels in the park. Considering all the options, I would stay there again. Beautiful view.
by A verified traveler
Posted 11 Feb 2020
by A verified traveler
Posted 12 Jan 2020 on Hotels
Pleasant cabin. You may cook meals. Beautiful view of TdP from the cabins.
by A verified traveler
Posted 3 Jan 2020 on Hotels
by A verified traveler
Posted 2 Dec 2019
The cabin was lovely. It had great views, all the amenities we needed and was in a good location. The staff was also very nice. Great overall experience.
by A verified traveler
Posted 20 Nov 2019
Lovely cottages with beautiful views. Great to have own kitchen with fridge.
Unfortunately hot water ran out halfway through my shower.
by A verified traveler
Expensive but worth it for the location
Posted 22 Sep 2019 on HotelsThe Cabanas are in an absolutely stunning location. We travelled to Torres del Paine to take part in the Patagonian International Marathon and the finish line was at the Rio Serrano hotel, a short walk away from the Cabanas. We stayed in a Superior cottage which had 2 bedrooms, 2 bathrooms and an adequately equipped kitchen. It was clean and warm. The hot water in the showers was a bit hit and miss though. We travelled by hire car which was most convenient to access this location as I'm not sure about the availability of local transport buses.There are no shops in the vicinity so be advised to do all your shopping for your self catering needs before you come to the area. The only other food alternatives would be to eat in one of the nearby hotels (which are pricey)
by A verified traveler
Great for families, in the middle of nature
Posted 21 Mar 2019 on Hotels2 bedroom cottages are perfect for families or groups of friends. They're more rustic that a hotel, but you'll be right in the middle of nature! Important point: the few restaurants in the area are quite expensive. The cottages have a kitchen, so bring food to cook if you can (there is no grocery store nearby)
